Job summary
Job post source
This job is directly from Freshworks
Job overview
The Account Executive - Enterprise at Freshworks drives expansion within enterprise organizations by selling ITSM and EX software solutions to enhance productivity and employee satisfaction.
Responsibilities and impact
The role involves solution selling tailored ITSM and EX strategies, managing stakeholders across departments, maintaining a robust sales pipeline, creating customized value propositions, and collaborating with marketing, solutions engineers, and customer success teams.
Compensation and benefits
The position offers an annual base salary range of $127,800 to $183,655 USD plus variable compensation, with benefits including dental, medical, vision, disability, life insurance, equity, ESPP, flexible PTO, commuter and wellness benefits, and adoption and parental leave.
Experience and skills
Candidates need 5-8 years of SaaS enterprise sales experience with expertise in ITSM and EX solution selling, advanced knowledge of SaaS platforms, strong solution selling and pipeline management skills, and analytical abilities to tailor recommendations.
Work environment and culture
Freshworks promotes a diverse and inclusive global workplace that supports employees' potential, purpose, and passion regardless of background, gender, race, sexual orientation, religion, or ethnicity.
Company information
Freshworks builds uncomplicated service software focused on customer and employee experiences, serving over 72,000 companies globally with a people-first AI approach and employing over 4,500 people worldwide.
Unique job features
This role involves complex, consultative sales with medium-to-long sales cycles and high-budget deals, emphasizing a collaborative approach across multiple internal teams to deliver seamless client experiences.
Company overview
Freshworks is a global software company that provides innovative customer engagement solutions, including customer support, IT service management, and CRM software. They generate revenue through subscription-based models for their cloud-based products, which are designed to enhance customer and employee experiences. Founded in 2010 in Chennai, India, by Girish Mathrubootham and Shan Krishnasamy, Freshworks has grown rapidly, going public on the NASDAQ in 2021. Their user-friendly, scalable solutions are trusted by businesses of all sizes worldwide.
How to land this job
Tailor your resume to emphasize your experience in SaaS enterprise sales, particularly highlighting your expertise in ITSM and employee experience (EX) solution selling, showcasing your ability to drive productivity and employee engagement.
Focus on demonstrating your skills in solution selling, pipeline management, and stakeholder collaboration, ensuring you illustrate how you navigate complex, consultative sales cycles and close high-value deals.
Apply through multiple channels such as Freshworks’ official careers page and LinkedIn to maximize your application’s visibility and ensure you do not miss any opportunity to be noticed.
Connect with current Freshworks employees in the Enterprise Sales or Customer Experience divisions on LinkedIn, using ice breakers like commenting on recent Freshworks product launches, expressing admiration for their customer-centric approach, or asking about their experience working on complex enterprise deals.
Optimize your resume for ATS by incorporating key phrases from the job description such as 'SaaS enterprise sales,' 'ITSM solutions,' 'employee experience platforms,' 'solution selling,' and 'pipeline management' to increase the likelihood of passing automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailoring your resume for ATS, identify multiple application portals, and uncover relevant LinkedIn contacts to network with, allowing you to focus your energy on preparing for interviews and strategic networking.
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