Job summary
Job post source
This job is directly from Together Credit Union
Job overview
The Senior Branch Operations Specialist at Together Credit Union is responsible for enhancing branch operational efficiency and building strong relationships with retail teams to support member financial empowerment.
Responsibilities and impact
The role involves collaborating with departments to improve operations, training branch employees, supporting branch managers, participating in special projects, handling financial transactions, engaging with members for financial guidance, and promoting credit union growth through outreach and networking.
Experience and skills
Requires a high school diploma or GED and at least 5 years of relevant financial services experience including cash handling, customer service, and financial technology platforms; certifications like Nationwide Mortgage Licensing and Notary Public are required or must be obtained.
Work environment and culture
Together Credit Union promotes a discrimination-free, inclusive work environment with a commitment to equal employment opportunities and positive workplace culture.
Company information
Together Credit Union is a financial institution focused on member service and operational excellence, emphasizing community outreach and member empowerment.
Job location and travel
The position may require working at multiple branches with variable schedules, including local and out-of-state travel, and occasional evening and weekend work.
Unique job features
The job includes unique responsibilities such as acting as a point of contact in management absence, involvement in branch technology projects, and a blend of operational and member service duties.
Company overview
Together Credit Union is a member-owned financial cooperative that provides a wide range of financial services including savings accounts, loans, mortgages, and credit cards. They generate revenue primarily through interest on loans and fees for various financial services. Established in 1939, the credit union has a strong history of community involvement and focuses on offering personalized financial solutions to its members. Their mission emphasizes financial empowerment and education, aiming to improve the financial well-being of their community.
How to land this job
Tailor your resume to emphasize your experience in financial services, particularly highlighting cash handling, customer service, and familiarity with financial technology platforms, as these are key for the Senior Branch Operations Specialist role at Together Credit Union.
Showcase your ability to collaborate cross-functionally and your skills in training and mentoring, as the job requires onboarding new employees and working closely with branch managers to improve team performance.
Apply through multiple online platforms including Together Credit Union's official corporate career site and LinkedIn to maximize your application’s visibility and increase your chances of being noticed.
Connect with current employees in the operations or retail branch teams at Together Credit Union on LinkedIn to gain insights about the role and company culture; ice breakers can include asking about recent branch technology implementations or expressing interest in how they support member financial goals.
Optimize your resume for ATS by incorporating keywords from the job description such as 'branch operations,' 'financial technology,' 'cash handling,' 'training,' 'member relationships,' and 'project management' to ensure it passes automated screening effectively.
Leverage Jennie Johnson's Power Apply feature to automate tailoring your resume, identify multiple application channels, and find relevant LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and refining your candidacy.
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