Personal Banker (Member Service Representative II)
RANCHO CUCAMONGA, CAPosted a month ago
Job summary
Job post source
This job is directly from SchoolsFirst Federal Credit Union
Job overview
The Personal Banker (Member Service Representative II) role at SchoolsFirst Federal Credit Union focuses on delivering world-class member service and promoting credit union products to build relationships and support financial transactions.
Responsibilities and impact
The role involves providing face-to-face member service, processing transactions related to savings, loans, and other credit union services, performing file maintenance, handling cash and negotiables, assisting with branch preparation, and ensuring regulatory compliance including BSA regulations.
Compensation and benefits
The pay range is $24.20 to $35.09 per hour for a 30-hour workweek, with salary offers based on experience, skills, and education, and room for growth and tenure; additional benefits are not specified.
Experience and skills
Candidates need a high school diploma or GED and 1-3 years of related experience; knowledge of credit union products and regulatory compliance is required, while specific licenses or certifications are not listed.
Career development
The pay structure allows for growth and tenure progression, and the credit union encourages diverse candidates and transferable skills, suggesting opportunities for career advancement and learning.
Work environment and culture
SchoolsFirst FCU emphasizes diversity, equity, and inclusion, fostering an authentic and supportive team environment and is an equal opportunity employer committed to non-discrimination.
Company information
SchoolsFirst Federal Credit Union is a financial institution focused on serving members with a variety of savings, loan, and auxiliary services, committed to diversity and inclusion in its workforce.
Job location and travel
The position is based at branch or service center locations, implying an in-person work environment; specific geographic location details are not provided.
Unique job features
The job offers a chance to work in a member-focused credit union environment with a strong emphasis on regulatory compliance and member service excellence.
Company overview
SchoolsFirst Federal Credit Union is a member-owned financial cooperative serving the educational community in California. Established in 1934, it provides a range of financial services including savings and checking accounts, loans, mortgages, and investment products. The credit union generates revenue primarily through interest on loans and fees for financial services. With a strong focus on member service and financial education, SchoolsFirst has grown to become one of the largest credit unions in the United States, emphasizing community involvement and support for educators.
How to land this job
Tailor your resume to emphasize your experience in providing exceptional member service and your knowledge of credit union products such as savings, loans, and consumer services, as these are core to the Personal Banker role at SchoolsFirst Federal Credit Union.
Highlight your ability to handle cash management, perform transactions accurately, and comply with regulatory requirements like BSA regulations, which are critical for this position.
Apply through multiple platforms including SchoolsFirst Federal Credit Union's official corporate careers page and LinkedIn to maximize your chances of being noticed by recruiters.
Connect with current Personal Bankers or team members in the member service division on LinkedIn; start conversations by complimenting their commitment to world-class member service or asking about their experience working with credit union products and member engagement strategies.
Optimize your resume for ATS by incorporating keywords from the job description such as 'member service,' 'credit union products,' 'cash management,' 'regulatory compliance,' and 'transaction processing' to pass initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying through various channels, tailor your resume with relevant keywords, and identify LinkedIn contacts to network with, allowing you to focus on preparing for interviews and other job search activities.
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