Job summary
Job overview
The Community Experience Specialist at Fuel Cycle is responsible for managing audience recruitment, member engagement, and audience operations, contributing to the overall success of customer research needs.
Responsibilities and impact
Daily tasks include managing customer accounts, consulting on audience services, executing projects, ensuring quality assurance, and maintaining project timelines.
Compensation and benefits
The position offers a salary range of $65,000 to $75,000, plus a variable bonus of 4% of the base salary, along with comprehensive health benefits, a 401k match, flexible work schedule, and various perks.
Experience and skills
Candidates should have a Bachelor's degree and 1-2 years of experience in audience management or a similar B2B role, with skills in data analysis, customer relationship management, and communication.
Career development
Opportunities for professional growth include potential career advancement within the company and access to training and development resources.
Work environment and culture
Fuel Cycle promotes a diverse and inclusive culture, emphasizing equal opportunities for growth and a supportive work environment.
Company information
Fuel Cycle accelerates decision intelligence for brands by enabling them to capture and analyze insights, fostering connections with key audiences to drive business decisions.
Team overview
The candidate will collaborate with an Implementation Manager, Director of Training & Enablement, Account Directors, and Strategic Research Leads.
Job location and travel
The position is hybrid for those within 25 miles of the LA or NY headquarters, requiring in-office attendance three days a week.
Application process
Interested applicants should submit their resumes and any required documentation via the provided contact email, with no specific deadlines mentioned.
Unique job features
Unique aspects of the job include a focus on audience engagement, data-driven decision-making, and a variety of employee perks.
Company overview
Fuel Cycle is a leading market research platform that helps businesses gather and analyze consumer insights through a combination of online communities, mobile research, and social listening. They generate revenue by providing subscription-based access to their comprehensive suite of research tools and services, catering to various industries including retail, healthcare, and technology. Founded in 2005, Fuel Cycle has evolved from a community insights provider to a robust research ecosystem, integrating advanced analytics and AI to deliver actionable data for strategic decision-making.
How to land this job
Position your resume to showcase your experience in managing online participant spaces, emphasizing your ability to foster engagement and manage audience dynamics, which are critical for the Community Experience Specialist role at Fuel Cycle.
Highlight your skills in data analysis and project management, ensuring to mention your experience with KPIs and performance metrics, as these are key responsibilities outlined in the job description.
Apply through various platforms including Fuel Cycle's corporate site and LinkedIn to broaden your reach and increase your chances of being noticed for the position.
Connect with professionals in the Audience Experience division at Fuel Cycle on LinkedIn to gather insights about the role and the company culture; ice breakers could include asking about their experience with audience engagement strategies or expressing interest in Fuel Cycle's recent innovations.
Optimize your resume for ATS by incorporating relevant keywords from the job description, such as 'audience experience', 'customer relationship management', and 'project management', to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while it handles resume optimization and application submissions efficiently.
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