Job summary
Job post source
This job is directly from First Star Logistics, LLC
Job overview
The Collections Specialist at First Star Logistics is responsible for managing and collecting payments on outstanding freight invoices, playing a key role in maintaining positive customer relationships and ensuring timely payments within the logistics industry.
Responsibilities and impact
The Collections Specialist will manage assigned account portfolios by communicating with customers about past due invoices, entering detailed notes on collection efforts, handling customer inquiries, filing and emailing invoices, and performing other assigned tasks to support the company's financial goals.
Compensation and benefits
The position offers an hourly wage of $20.00 to $22.00, full-time hours (40 per week), and benefits including 401(k) with matching, medical, dental, vision, and life insurance, paid time off, profit sharing, and a quarterly incentive plan.
Experience and skills
Candidates must have at least 2 years of collections experience, strong communication, analytical, and problem-solving skills, attention to detail, customer service orientation, proficiency in data entry and Excel, and the ability to work independently and in teams; transportation knowledge is beneficial but not required.
Work environment and culture
The company culture is detail-oriented, aggressive and growth-focused, outcome-driven with a strong performance culture, and people-oriented emphasizing support and fairness.
Company information
First Star Logistics, LLC is a logistics company committed to safe, secure, and timely shipment transportation, emphasizing client responsibility and employee growth.
Job location and travel
The job is located in an office setting with no remote work option.
Unique job features
The role emphasizes a competitive, results-driven environment with a focus on quality, precision, and customer service within the freight logistics sector.
Company overview
First Star Logistics, LLC is a logistics and transportation company that specializes in providing customized freight solutions to businesses. They generate revenue by offering services such as freight brokerage, warehousing, and supply chain management, ensuring efficient and timely delivery of goods. Founded in 2005, the company has built a reputation for reliability and customer service, leveraging advanced technology to optimize logistics operations. Their focus on innovation and strategic partnerships has positioned them as a competitive player in the logistics industry.
How to land this job
Position your resume to highlight your collections experience, especially in freight, transportation, or logistics billing, emphasizing your ability to manage accounts and maintain positive customer relationships.
Focus on showcasing your strong communication skills, attention to detail, problem-solving abilities, and proficiency with data entry and Excel, as these are key for this role.
Apply through multiple platforms including First Star Logistics' corporate website and LinkedIn to maximize your application visibility and chances of being noticed.
Connect with current employees in the collections or accounts receivable division at First Star Logistics on LinkedIn; start conversations with ice breakers like commenting on recent company news, asking about their team culture, or inquiring about tips for success in the role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'collections experience,' 'account portfolio management,' 'customer service,' 'data entry,' and 'problem-solving' to ensure it passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, find relevant job postings, and identify LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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