Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The Customer Service Representative at Symbiotic Services, LLC will enhance customer loyalty and satisfaction while managing customer orders in the printing industry.
Responsibilities and impact
Daily responsibilities include acting as a Customer Experience Owner, documenting customer specifications, serving as a liaison between the company and customers, and managing customer-related information to expedite orders.
Compensation and benefits
The position offers a comprehensive benefits package including health, dental, and vision plans, HSA contributions, a 401k with company match, and generous paid time off.
Experience and skills
Candidates must have a high school diploma and at least five years of customer service experience, preferably in the label printing industry, with experience in Label Traxx software being highly advantageous.
Company information
Symbiotic Services, LLC is a recruiting firm for a well-established leader in the printing industry, known for high-quality products in various markets including cosmetics and dietary supplements.
Unique job features
This role offers the opportunity to significantly impact customer relationships and improve process efficiency in a dynamic environment.
Company overview
Symbiotic Services, LLC is a company specializing in providing integrated IT solutions and managed services to businesses across various industries. They generate revenue by offering a range of services including cloud computing, cybersecurity, network management, and IT consulting. Founded in 2005, Symbiotic Services has grown to become a trusted partner for many organizations by focusing on innovative technology solutions and exceptional customer service. Their commitment to staying ahead of technological advancements ensures they deliver cutting-edge solutions tailored to their clients' needs.
How to land this job
Position your resume to emphasize your proven track record in customer service, showcasing your ability to build customer loyalty and deliver exceptional experiences, which are key responsibilities of the Customer Service Representative role at Symbiotic Services, LLC.
Highlight your experience in efficiently managing customer orders and specifications, as well as your skills in relationship management and problem resolution, aligning with the essential duties outlined in the job description.
Apply through multiple platforms, including Symbiotic Services' corporate site and LinkedIn, to maximize your application exposure and increase your chances of being noticed for the position.
Connect with individuals in the customer service division at Symbiotic Services, LLC on LinkedIn to inquire about the role; potential ice breakers could include discussing their recent projects or expressing your enthusiasm for their customer service approach.
Optimize your resume for ATS by incorporating relevant keywords from the job description such as 'customer experience,' 'relationship management,' and 'order management' to enhance the likelihood of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring that your resume is tailored, your applications are submitted through the best channels, and your networking efforts are maximized, allowing you to focus on other aspects of your job search.
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