Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Level 3 Technical role involves providing advanced technical support and client interaction onsite in Folsom, CA, contributing to smooth IT operations.
Responsibilities and impact
The job includes installing and configuring OS on laptops, migrating client data, advanced software/hardware troubleshooting, managing tickets, processing returned assets, and assisting with inventory audits.
Compensation and benefits
The position pays $22.00 - $24.00 per hour with benefits including medical, dental, vision, life insurance, disability plans, paid holidays, PTO, parental leave, 401(k), and pre-tax benefits.
Experience and skills
Candidates should have at least 3 years of technical experience, ability to lift 35 lbs, excellent customer service and communication skills, knowledge of Microsoft Office and Windows 10; technical certifications are a plus.
Work environment and culture
Compucom Staffing emphasizes employee support through relationship managers offering career guidance and reemployment assistance.
Company information
Compucom Staffing is a division of CompuCom Systems, Inc., providing IT staffing services to Fortune 1000 companies and SMBs.
Job location and travel
The job is onsite in Folsom, California, requiring physical activity such as walking, sitting, standing, crawling, and kneeling.
Unique job features
The role involves frequent client interactions in person and via multiple communication channels, with a focus on asset management and technical support.
Company overview
Compucom Staffing is a workforce solutions provider specializing in IT staffing, managed services, and technology consulting for businesses across various industries. The company generates revenue by connecting skilled technology professionals with client organizations seeking contract, contract-to-hire, and direct placement services, as well as by offering outsourced IT support and project-based solutions. Founded as part of Compucom Systems, it has a long-standing reputation for supporting enterprise clients with scalable staffing models and technology expertise. Compucom Staffing’s history includes adapting to shifts in technology and workforce demands, making it a trusted partner for digital transformation initiatives. Candidates should be aware of its focus on customer-centric service and its integration with broader IT solutions.
How to land this job
Tailor your resume to emphasize your 3+ years of technical experience, particularly in installing and configuring OS on client laptops and performing advanced software/hardware support, to align with the Level 3 Technical role at Compucom Staffing.
Highlight your strong customer service skills and your ability to communicate effectively both verbally and in writing, as this role requires frequent client interactions onsite and remotely.
Apply through multiple channels including Compucom Staffing’s corporate website and LinkedIn to maximize your chances of being seen by recruiters.
Connect with current employees or managers in the technical division at Compucom Staffing on LinkedIn; start conversations by complimenting recent projects they’ve shared or asking about their experience working onsite in Folsom, CA.
Optimize your resume for ATS by incorporating keywords from the job description such as 'OS installation,' 'data migration,' 'ticketing database,' 'Microsoft Suite,' and 'Windows 10' to ensure your resume passes initial automated screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple job posting locations, and find relevant LinkedIn contacts to network with, saving you valuable time and increasing your chances of landing the job.
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