Job summary
Job post source
This job is directly from BATHHOUSE
Job overview
The Guide/Customer Service role at Bathhouse involves welcoming and guiding customers through their experience, contributing to a high level of service.
Responsibilities and impact
Daily responsibilities include guest check-in and check-out, maintaining the atmosphere, and being knowledgeable about Bathhouse's offerings.
Compensation and benefits
The position offers a pay range of $18 to $22 per hour, health insurance eligibility for full-time employees, free unlimited admission for the employee and a guest, and a 50% discount on services and products.
Experience and skills
Preferred qualifications include a high school education, physical capability to lift up to 20 lbs, organizational skills, reliability, and the ability to work both independently and as part of a team.
Career development
The role provides opportunities for increased responsibility and professional growth over time.
Work environment and culture
Bathhouse promotes a modern and socially engaging atmosphere, focusing on functionality and recovery, described as the 'anti-spa' experience.
Company information
Bathhouse is dedicated to helping individuals look, feel, and perform their best through unique amenities and services, positioning itself as an industry rebel.
Team overview
The customer-facing team, known as Guides, plays a crucial role in enhancing the guest experience at Bathhouse.
Job location and travel
The job is full-time with 8-hour shifts requiring night and weekend availability.
Company overview
Bathhouse is a modern wellness center that offers a blend of traditional and contemporary spa services, including thermal baths, massages, and skincare treatments. They generate revenue through service fees, memberships, and retail sales of wellness products. Founded with the aim of creating a communal space for relaxation and rejuvenation, Bathhouse has quickly become a popular destination for those seeking a holistic approach to health and well-being. Their innovative approach combines ancient bathing traditions with modern amenities, making them a unique player in the wellness industry.
How to land this job
Tailor your resume to highlight your customer service experience, emphasizing your ability to create a welcoming atmosphere and guide guests through their experience, which is essential for the Guide role at Bathhouse.
Showcase any relevant experience you have in hospitality or service-oriented environments, as this aligns with Bathhouse's focus on high-level guest service and maintaining a positive vibe.
Apply through multiple platforms such as Bathhouse's corporate site and LinkedIn to maximize your chances of being noticed for the Guide position.
Connect with current employees in the customer service or operations division at Bathhouse on LinkedIn to gather insights about the role and the company culture. Ice breakers could include asking about their favorite service at Bathhouse or what they enjoy most about working there.
Ensure your resume is optimized for ATS systems by incorporating keywords from the job description like 'guest check-in,' 'customer service,' and 'maintain vibes,' which will help your application stand out.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored, and helping you identify the best channels and connections to enhance your job search.
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