Job summary
Job post source
This job is directly from SMS Infocomm
Job overview
The Tech - L1 Server Repair role involves testing, troubleshooting, and repairing servers to ensure operational functionality, impacting the company's repair efficiency and service quality.
Responsibilities and impact
The technician will inspect, test, diagnose, and replace server parts, conduct stress tests, document results, collaborate with related teams, maintain parts inventory, and support quality control and inspection processes.
Experience and skills
Requires a high school diploma or equivalent, preferably 1 year of repair depot experience, basic server and networking knowledge, ability to troubleshoot server errors, familiarity with various computer brands, and basic computer skills including Microsoft Office.
Work environment and culture
The company values diversity and inclusion, promotes a positive work environment, teamwork, and demands high performance and commitment.
Company information
SMS InfoComm Corporation is an equal opportunity employer emphasizing diversity and inclusion as core cultural values.
Team overview
The role involves collaboration with motherboard repair, testing, QC, inspection, warehouse, shipping, and receiving teams.
Job location and travel
Work is performed in a warehouse environment with varying temperatures and noise levels, requiring physical activity such as lifting up to 25 lbs and extended periods of standing or walking.
Unique job features
The job requires hands-on technical skills, problem-solving motivation, and the ability to work with various server models and diagnostic tools in a repair depot setting.
Company overview
SMS InfoComm Corporation is a leading provider of IT asset disposition (ITAD) and reverse logistics services. They specialize in the refurbishment, recycling, and resale of electronic devices, helping companies manage their end-of-life IT assets sustainably. The company generates revenue through the resale of refurbished electronics, recycling of materials, and offering logistics services to businesses. Founded in 2007, SMS InfoComm has established itself as a key player in the electronics recycling industry, partnering with major tech companies to promote environmental sustainability and data security.
How to land this job
Tailor your resume to highlight hands-on experience with server testing, diagnostics, and component replacement, emphasizing familiarity with brands like ASUS, Dell, HP, Lenovo, and Apple as specified by SMS Infocomm.
Showcase your ability to follow detailed instructions, document technical findings accurately, and collaborate effectively with cross-functional teams such as motherboard repair and QC, reflecting the job's teamwork and communication requirements.
Apply through multiple channels including SMS Infocomm's corporate career page and LinkedIn to maximize your visibility and ensure your application reaches the right recruiters.
Connect with current employees in the Server Repair or Technical Support divisions at SMS Infocomm on LinkedIn; use ice breakers like asking about their experiences with server diagnostics or recent innovations in their repair process to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'server diagnostics,' 'component replacement,' 'testing diagnostics,' 'troubleshooting,' and specific brand names to pass automated screening effectively.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and skill enhancement.
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