Information Technology Specialist 3 - 9215
NEW YORK, NYPosted 23 days ago
Job summary
Job post source
This job is directly from NYS Office of Information Technology Services
Job overview
The Information Technology Specialist 3 role at NYS Office of Information Technology Services leads projects and supports maintenance for tax-related IT applications, ensuring operational support for state agencies.
Responsibilities and impact
The role involves leading requirement gathering and testing, developing documentation, analyzing system enhancements, guiding system development life cycle phases, conducting testing and debugging, coordinating code migrations, supporting incident resolution, and communicating with management and users.
Compensation and benefits
The position offers a generous benefits package worth 65% of salary including paid holidays, vacation, personal and sick leave, professional leave, health insurance with family dental and vision, retirement system membership, deferred compensation, college savings programs, and loan forgiveness.
Experience and skills
Candidates must have at least one year of permanent competitive service as an Information Technology Specialist 3 or equivalent administrative experience, with eligibility requirements based on Civil Service Law and NY HELPS program provisions.
Career development
The job offers non-competitive appointment opportunities under the NY HELPS program with potential conversion to competitive status within a year, allowing participation in promotion examinations and career advancement.
Work environment and culture
The Office of Information Technology Services values diversity and equal opportunity, encouraging individuals with disabilities to apply, and provides a supportive environment for professional development.
Company information
NYS Office of Information Technology Services provides 24x7 operational support to state agencies, focusing on IT services and support for government functions including tax systems.
Team overview
The position is within the Dedicated Support Tax Team in Albany, working under the direction of an Information Technology Specialist 4, collaborating with ITS and agency customers.
Job location and travel
The job is located in Albany, New York, with some positions in New York City and Mid-Hudson offering additional location pay; travel up to 25% and some physical requirements may apply.
Unique job features
The role includes leadership in tax-related IT projects, involvement in all phases of system development, and participation in a state-wide IT support team with critical 24x7 service responsibilities.
Company overview
The New York State Office of Information Technology Services (ITS) is responsible for providing centralized IT services to state agencies, local governments, and other entities. They make money by offering technology solutions, infrastructure, and support services that enhance the efficiency and security of government operations. Established to streamline and modernize the state's IT framework, ITS plays a critical role in managing New York's digital transformation initiatives, cybersecurity efforts, and data management strategies. Candidates should be aware of ITS's commitment to innovation and public service.
How to land this job
Position your resume to highlight leadership in IT projects, especially those involving tax-related application development and maintenance, as this role requires leading requirement gathering and testing efforts.
Emphasize your experience in system development life cycle phases, impact analysis, documentation of business rules, and coordination of code migrations, aligning with the detailed duties described.
Apply through multiple channels including the NYS Office of Information Technology Services official careers page and LinkedIn to maximize your visibility and chances of consideration.
Connect with current employees in the Dedicated Support Tax Team or broader ITS division on LinkedIn; when reaching out, start with ice breakers like commenting on recent ITS projects or asking about their experience working on tax application support.
Optimize your resume for ATS by including keywords such as 'system development life cycle,' 'requirement gathering,' 'integration testing,' 'impact analysis,' 'incident resolution,' and 'tax applications' to ensure your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best application portals, and discover relevant LinkedIn connections, allowing you to focus more on preparing for interviews and networking.
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