Telecommunications Customer Service Representative - HIRING ASAP
ATLANTA, GAPosted 30+ days ago
Job summary
Job post source
This job is directly from Regal Management
Job overview
The Telecommunications Customer Service Representative role at Regal Management focuses on providing exceptional customer service and product information in the telecommunications sector, contributing to the company's growth and customer satisfaction.
Responsibilities and impact
Daily responsibilities include communicating with customers, resolving complaints, processing orders, and maintaining product knowledge to ensure high levels of customer satisfaction.
Experience and skills
Candidates should possess strong communication skills, a solution-oriented mindset, and a willingness to learn, with experience in customer service preferred but not mandatory.
Career development
The company emphasizes leadership development through mentorship, daily training sessions, and opportunities for career advancement.
Work environment and culture
Regal Management promotes a supportive and positive work environment with open-door policies and a focus on continuous improvement.
Company information
Regal Management is a rapidly growing consulting firm known for its innovative campaigns and commitment to customer satisfaction in the telecommunications industry.
Unique job features
The role offers unique opportunities for personal and professional growth through ongoing training and mentorship.
Company overview
Regal Management is a prominent real estate investment and property management firm that specializes in acquiring, developing, and managing a diverse portfolio of residential and commercial properties. The company generates revenue through rental income, property sales, and management fees, leveraging its expertise to maximize asset value and returns for investors. Established with a focus on sustainable growth and innovation, Regal Management has a history of strategic acquisitions and partnerships that have expanded its market presence. Candidates should be aware of the company's commitment to sustainability and community engagement, which are integral to its operations and corporate culture.
How to land this job
Tailor your resume to highlight your strong communication skills, customer service experience, and ability to build rapport with customers, as these are essential for the Telecommunications Customer Service Representative role at Regal Management.
Emphasize your problem-solving abilities and your track record of maintaining high customer satisfaction levels, as these qualities align with Regal Management's commitment to superior service.
Apply through multiple platforms, including Regal Management's corporate site and LinkedIn, to enhance your chances of being noticed for this position.
Connect with individuals in the customer service division at Regal Management on LinkedIn to gather insights about the role and company culture. Ice breakers could include asking about their experiences with the company's training programs or mentioning a recent success story they shared.
Optimize your resume for ATS by including keywords from the job description such as 'customer service', 'communication skills', and 'problem-solving', ensuring your application stands out during initial screenings.
Utilizing Jennie Johnson's Power Apply feature will help you streamline your job search by tailoring applications, identifying optimal channels for submission, and connecting you with relevant professionals at Regal Management, allowing you to focus on preparing for interviews.
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