Job summary
Job post source
This job is directly from Assured Environments.
Job overview
The Client Services Representative at Assured Environments responds to customer inquiries and ensures service requests are dispatched appropriately, playing a crucial role in customer satisfaction.
Responsibilities and impact
Daily responsibilities include answering customer requests, processing service requests, negotiating service details, and escalating issues as necessary.
Compensation and benefits
The hourly pay range for this position is $21.00 - $27.00, with benefits starting on day one for full-time colleagues, including health insurance, retirement plans, and paid time off.
Experience and skills
Candidates should have a high school diploma, 1-3 years of customer service experience, and strong communication and organizational skills, with proficiency in Microsoft Office.
Career development
There are multiple avenues for career growth, including training programs and tuition reimbursement for full-time colleagues.
Work environment and culture
Assured Environments promotes a culture of health, safety, and flexibility, valuing high performance and internal promotions.
Company information
Assured Environments is part of the Rentokil family, a global leader in pest control and services, known for its legacy of excellence and commitment to protecting people and the planet.
Team overview
The specific team dynamics and size are not detailed in the description, but the role may involve collaboration with various service centers and management.
Job location and travel
The job is likely office-based with standard working conditions, but specific geographical details are not provided.
Application process
Details about the application process are not specified in the description.
Unique job features
The role offers immediate benefits and a focus on professional and personal growth opportunities.
Company overview
Assured Environments is a leading pest management company in the United States, specializing in comprehensive pest control solutions for commercial and residential properties. Established in 1934, the company has built a reputation for using environmentally responsible methods and state-of-the-art technology to address pest issues. They generate revenue through a range of services including pest inspections, bed bug treatments, termite control, and ongoing maintenance plans. With a strong focus on customer service and innovative practices, Assured Environments has become a trusted partner for businesses and homeowners seeking effective and sustainable pest management solutions.
How to land this job
Position your resume to showcase your customer service experience, emphasizing your ability to handle inquiries effectively and resolve issues, as these are key responsibilities for the Client Services Representative role at Assured Environments.
Highlight your organizational and project management skills, as well as your proficiency with Microsoft Office applications and strong data entry skills, which are essential for managing service requests and customer accounts.
Apply through multiple channels including Assured Environments' corporate site and LinkedIn to maximize your chances of being noticed for this position.
Connect with professionals in the client services division at Assured Environments on LinkedIn to gain insights about the role; potential ice breakers could include asking about their experiences with the team or inquiring about the company's culture.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer inquiries,' 'service requests,' and 'communication skills,' to improve your chances of passing initial screenings.
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