Job summary
Job post source
This job is directly from Schulte Hospitality Group
Job overview
The Front Office Supervisor at Schulte Hospitality Group leads front desk operations to ensure exceptional guest service and supports team development, impacting overall guest satisfaction and operational efficiency.
Responsibilities and impact
The role involves supervising front desk staff, training and hiring associates, managing room availability and reservations, ensuring guest satisfaction, handling emergencies, and acting as Manager on Duty when needed.
Compensation and benefits
The position offers daily pay, multiple health and life insurance options, 401k with company match, paid time off, holiday pay, pet insurance, employee assistance programs, and various employee discounts.
Experience and skills
Candidates should have in-depth knowledge of hotel front desk operations, strong leadership, effective communication, basic math skills, and the ability to multitask and exceed guest expectations.
Career development
Schulte Companies promotes career growth within the company through an inclusive, employee-focused environment that invests in development and empowerment.
Work environment and culture
The company culture emphasizes hospitality, respect, authenticity, teamwork, and a positive, inclusive workplace with a focus on employee engagement and development.
Company information
Schulte Companies is a leading third-party hospitality management company operating over 200 locations across 38 states and 3 countries, managing well-known brands and unique properties.
Application process
The hiring process may include phone and manager interviews, drug screening, background and reference checks, and potential employment assessments.
Unique job features
The job offers unique perks like daily pay, virtual mental health care from day one, and a flexible, fun work environment designed to promote career growth.
Company overview
Schulte Hospitality Group is a prominent hotel management company specializing in the development, management, and investment of hotel properties across the United States. They generate revenue through hotel operations, including room bookings, food and beverage services, and event hosting. Founded in 1999, the company has grown significantly, managing a diverse portfolio of branded and independent hotels. Schulte Hospitality Group is known for its commitment to delivering exceptional guest experiences and maintaining strong relationships with hotel owners and investors.
How to land this job
Tailor your resume to highlight your leadership skills and experience managing front desk operations, emphasizing your ability to supervise staff and ensure exceptional guest service in line with Schulte Hospitality Group's service culture.
Showcase your knowledge of hotel front desk procedures, emergency response, scheduling, and guest relations, as these are key responsibilities in the Front Office Supervisor role.
Apply through multiple channels such as Schulte Hospitality Group's corporate careers page, LinkedIn, and hospitality job boards to maximize your application visibility.
Connect with current employees or managers in the front office or hospitality divisions at Schulte Hospitality Group on LinkedIn; initiate conversations by complimenting their company culture or asking about their experiences with guest service excellence.
Optimize your resume for ATS by including keywords from the job description like 'front desk operations,' 'guest service,' 'staff supervision,' 'emergency procedures,' and 'scheduling,' ensuring your resume passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application platforms, and find LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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