Oak View Group

Assistant Operations Manager | Full-Time| Cross Insurance Arena

PORTLAND, MEPosted a month ago

Job summary

  • Job post source

    This job is directly from Oak View Group

  • Job overview

    The Assistant Operations Manager at Oak View Group's Cross Insurance Arena oversees maintenance and operations of the facility, supporting the Operations Director to ensure smooth venue functioning.

  • Responsibilities and impact

    The role involves managing maintenance services, scheduling staff for events, assisting in event planning, training and evaluating staff, overseeing work plans, preparing reports, ensuring regulatory compliance, and developing standard operating procedures.

  • Compensation and benefits

    The position offers an annual salary of $44,750-$52,500 with benefits including health, dental, and vision insurance, 401(k) plan with matching, and paid time off including vacation, sick days, and holidays.

  • Experience and skills

    Candidates should have an associate or higher degree in business, engineering, or related field, four years of experience in building maintenance for public assembly facilities, knowledge of ice and basketball changeovers, hockey and ice event experience, and a valid driver's license; Zamboni knowledge is helpful.

  • Work environment and culture

    Oak View Group values diversity and inclusivity, aiming to foster innovation and excellence by creating environments that reflect diverse communities and promote equal opportunity.

  • Company information

    Oak View Group is a global leader in venue development and management, providing comprehensive services to world-class arenas, convention centers, and cultural institutions.

  • Job location and travel

    The job is based at Cross Insurance Arena in downtown Portland, Maine, hosting over 120 events annually including hockey games.

  • Application process

    The position remains open until October 3, 2025, with no specific application instructions provided.

  • Unique job features

    The role involves managing a major live event venue with unique responsibilities including ice and basketball changeovers and working closely with a prominent ECHL hockey team.

Company overview

Oak View Group (OVG) is a global advisory, development, and investment company specializing in the sports and live entertainment industries. They generate revenue through venue development, event management, and strategic partnerships. Founded in 2015 by industry veterans Tim Leiweke and Irving Azoff, OVG has rapidly expanded its portfolio, including high-profile projects like the Climate Pledge Arena in Seattle. The company is known for its commitment to sustainability and innovation in venue design and operations.

How to land this job

  • Position your resume to highlight your experience in facility maintenance and operations management, emphasizing your skills in coordinating teams and managing complex event logistics at venues similar to Cross Insurance Arena.

  • Focus on showcasing your proficiency with Microsoft Office applications, your knowledge of ice event operations including change-overs, and any relevant experience with equipment like Zambonis, as these are key to the role.

  • Apply through multiple platforms including Oak View Group's corporate careers page and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.

  • Connect with current Oak View Group employees in operations or venue management on LinkedIn; start conversations by commenting on recent company events or asking about their experience managing large-scale live events to build rapport.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'facility maintenance,' 'operations management,' 'event coordination,' 'preventive maintenance,' and 'staff supervision' to ensure it passes initial automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate application submissions, tailor your resume for ATS, identify multiple application channels, and find LinkedIn contacts in the relevant division, saving you valuable time during your job search.

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