Job summary
Job post source
This job is directly from Puttshack
Job overview
The Event Sales Operations Manager at Puttshack oversees and optimizes event sales processes to maximize revenue and ensure efficient execution across venues.
Responsibilities and impact
The role involves managing Event Sales Specialists, improving sales processes, optimizing CRM and sales tools, analyzing sales data, collaborating with teams, creating reports, training staff, and resolving operational challenges.
Experience and skills
Requires 3-5 years event sales experience in restaurant/venue, 1-2 years operations experience, strong organizational and leadership skills, proficiency in Tripleseat, Toast POS, Microsoft Suite, and a high school diploma or GED; preferred qualifications include entertainment venue experience, management experience, and a bachelor's degree.
Work environment and culture
Puttshack values excellence, embracing change, guest enjoyment, and caring deeply for guests, associates, and communities, offering a hybrid work environment with 3 days onsite in Chicago.
Company information
Puttshack is an upscale, tech-infused mini golf experience combining innovative technology with world-class food and a fun environment, aiming to create lasting memories for all generations.
Job location and travel
The position is hybrid, based in Chicago (River North), IL, requiring 3 days onsite with minimal travel up to 10%.
Unique job features
The role uniquely integrates technology-driven event sales management within an entertainment venue, emphasizing cross-functional collaboration and data-driven decision making.
Company overview
Puttshack is a leading entertainment company that combines tech-infused mini-golf with a lively bar and restaurant experience. They generate revenue through admission fees for mini-golf, food and beverage sales, and hosting private events. Founded in 2018, Puttshack leverages patented Trackaball technology to enhance gameplay, offering a unique and interactive experience. The company has rapidly expanded, establishing locations in major cities and aiming to redefine social entertainment.
How to land this job
Position your resume to highlight your 3-5 years of event sales experience within restaurant or venue settings, emphasizing your familiarity with managing or supporting front-of-house operations to align with Puttshack's hybrid role requirements.
Focus on showcasing your leadership skills and ability to support and guide sales teams, along with proficiency in Tripleseat, Toast POS, and Microsoft Suite, as these are critical tools mentioned for the role.
Apply through multiple channels including Puttshack's corporate careers page and LinkedIn to maximize your visibility and increase your chances of landing an interview.
Connect on LinkedIn with current Event Sales or Operations team members at Puttshack; start conversations by mentioning your enthusiasm for Puttshack’s innovative entertainment experience or asking about their favorite part of working in event sales at the company.
Optimize your resume for ATS by incorporating keywords such as 'event sales operations,' 'Tripleseat,' 'sales data analysis,' 'cross-functional collaboration,' and 'process improvement' to ensure your resume passes initial screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms, identify relevant LinkedIn contacts for networking, and optimize your resume for ATS, freeing up your time to prepare for interviews and refine your personal pitch.
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