Job summary
Job post source
This job is directly from Inspire
Job overview
The Technology Operations Analyst at Inspire supports and maintains restaurant technology systems, playing a critical role in ensuring operational success and platform innovation for the company's multi-brand restaurant portfolio.
Responsibilities and impact
The analyst monitors and troubleshoots Windows 10 images, manages change and release processes, handles escalations, leads strategic projects, collaborates across departments, documents restaurant architecture, manages preventative maintenance, and improves vendor relationships to support restaurant infrastructure.
Experience and skills
Requires a bachelor's degree in Computer Science or related field, 3+ years in Windows 10 engineering or POS systems, project management experience, expertise in Windows 10 desktop images, POS support, networking protocols, scripting, and compliance knowledge; certifications like Microsoft 365 and ITILv4 are preferred.
Work environment and culture
Inspire values innovation and teamwork, fostering a dynamic and rapidly growing environment focused on enhancing customer experiences across iconic restaurant brands.
Company information
Inspire is a multi-brand restaurant company with over 33,000 locations including Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC, dedicated to transforming dining experiences worldwide.
Unique job features
This role involves managing complex restaurant technology infrastructure and strategic initiatives in a fast-paced, multi-brand restaurant environment, emphasizing innovation and operational excellence.
Company overview
INSPIRE is a global technology company specializing in innovative software solutions for businesses across various industries. They generate revenue through subscription-based models, licensing fees, and professional services, including consulting and custom software development. Founded in 2005, INSPIRE has a history of pioneering advancements in artificial intelligence and cloud computing, establishing itself as a leader in digital transformation. Their commitment to continuous innovation and customer-centric approach has earned them a strong reputation and a diverse client base worldwide.
How to land this job
Tailor your resume to highlight your expertise in Windows 10 Desktop Image engineering, POS systems administration, and Level 3 support for restaurant technology platforms as described in the job at Inspire.
Emphasize experience in project management, especially small to medium time-sensitive projects, and your ability to lead strategic initiatives, collaborate cross-functionally, and manage change and release routines with metric-driven results.
Apply through multiple channels including Inspire’s corporate careers site and LinkedIn to maximize your chances of being noticed for the Technology Operations Analyst role.
Connect with current Inspire employees in the Advanced Support or Technology Operations teams on LinkedIn, and use ice breakers like commenting on their recent projects related to POS or Windows 10 deployment, or expressing enthusiasm for Inspire’s multi-brand restaurant technology innovation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Windows 10 Desktop Images,' 'POS Systems Administration,' 'Change and Release Management,' 'project management,' 'PCI Compliance,' and 'Windows Deployment Services' to pass automated screenings.
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