Job summary
Job post source
This job is directly from WM
Job overview
The Operations Manager at WM leads and supports frontline drivers and helpers, focusing on onboarding, development, coaching, mentoring, and performance management to ensure operational success and safety.
Responsibilities and impact
The role involves onboarding new employees, providing ongoing development and coaching, mentoring with an emphasis on safety, conducting root cause investigations for incidents, maintaining regulatory documentation, auditing route operations, and resolving customer safety issues.
Compensation and benefits
The position offers a competitive compensation package including medical, dental, vision, life insurance, short term disability, stock purchase plan, 401K company match, paid vacation, holidays, and personal days, with benefits varying by site.
Experience and skills
Candidates need at least two years of leadership experience preferably with CDL drivers, familiarity with DOT regulations, payroll experience, proficiency in Microsoft Office, and a valid driver's license; an associate degree or equivalent experience is required.
Work environment and culture
WM emphasizes putting people first, integrity, and sustainability, offering a mix of office and field work environments with a focus on safety and employee support.
Company information
WM is North America's largest waste management and environmental solutions provider, known for its extensive fleet, recycling leadership, and commitment to sustainability and innovation.
Job location and travel
The job operates in both office and field environments and may require travel, including air travel for business or federal property access.
Application process
Applicants are encouraged to apply online through the provided link; accommodations are available for candidates needing assistance during the selection process.
Unique job features
The role includes unique responsibilities such as managing a large fleet of natural gas trucks, engaging with sustainability initiatives, and ensuring compliance with federal regulations like REAL ID for travel and federal property access.
Company overview
WM, formerly known as Waste Management, Inc., is a leading provider of comprehensive waste management environmental services in North America. They specialize in the collection, transfer, recycling, and disposal of waste, serving residential, commercial, industrial, and municipal customers. WM generates revenue through waste collection fees, recycling services, and landfill operations. Founded in 1968, the company has a significant history of growth and acquisitions, positioning itself as a key player in sustainable waste solutions and environmental stewardship.
How to land this job
Tailor your resume to highlight leadership experience managing CDL drivers, familiarity with DOT regulations, and proficiency in payroll and Microsoft Office tools like Word, Excel, and Outlook to align with WM's Operations Manager role.
Emphasize your ability to onboard, coach, mentor, and develop frontline employees, showcasing examples of performance management and safety leadership, as these are core responsibilities in the job description.
Apply through multiple platforms including the WM corporate careers page and LinkedIn to maximize your exposure and increase your chances of being noticed for the position.
Connect with current WM employees in the operations or fleet management divisions on LinkedIn to learn more about the role and company culture; use ice breakers like commenting on their experience with driver development or asking about WM's approach to safety and compliance.
Optimize your resume for ATS by incorporating keywords from the job description such as 'CDL drivers,' 'DOT regulations,' 'performance management,' 'onboarding,' 'coaching,' 'Kronos,' and 'UKG' to ensure your application passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate resume tailoring, identify optimal application channels, and discover LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and strategic job search efforts.
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