Job summary
Job post source
This job is directly from Yale University
Job overview
The Clinical Secretary role at Yale University involves providing comprehensive clinical scheduling and high-level administrative support to ensure efficient patient and provider interactions within the clinical setting.
Responsibilities and impact
The Clinical Secretary manages high volumes of calls and scheduling using EPIC, checks patients in and out, maintains accurate records, coordinates appointments including surgeries and diagnostic tests, supports departmental meetings, and oversees office operations and support staff as needed.
Compensation and benefits
The position offers an hourly wage of $27.74 and may include benefits such as health insurance and retirement plans consistent with Yale University's employment policies.
Experience and skills
Candidates need four years of related experience or an associate degree with two years of experience, proficiency with EPIC or similar EMR systems, excellent customer service, organizational skills, and communication abilities; medical terminology knowledge and bilingual Spanish skills are preferred.
Work environment and culture
Yale University promotes a diverse and inclusive work environment, emphasizing professional contributions to community and patient service within a tobacco-free campus.
Company information
Yale University is a prestigious institution committed to education, research, and community service, with policies supporting equal opportunity and diversity.
Job location and travel
The position is based in New Haven, Connecticut, with potential eligibility for New Haven Hiring Initiative opportunities and requires flexibility in work hours and cross-coverage in clinical areas.
Application process
Applicants must undergo pre-employment background screening including checks relevant to the position; offers are contingent on successful completion.
Unique job features
The role involves using specialized EPIC modules and handling high-volume clinical scheduling with opportunities to work across various medical specialties.
Company overview
Yale University, established in 1701, is a prestigious Ivy League institution located in New Haven, Connecticut. It offers a wide range of undergraduate, graduate, and professional programs across various disciplines, including arts, sciences, and professional studies. The university generates revenue through tuition, research grants, endowments, and donations. Notable for its rigorous academic standards, influential alumni, and significant contributions to research and society, Yale has a rich history of fostering intellectual growth and leadership.
How to land this job
Tailor your resume to underscore your expertise in clinical scheduling, high-volume call management, and proficiency with EPIC or similar EMR systems, as these are central to the Clinical Secretary role at Yale University.
Highlight your strong customer service skills, organizational abilities, and capacity to handle multiple priorities in a fast-paced clinical environment to match the job’s key requirements.
Apply through multiple platforms such as Yale University’s official careers page, LinkedIn, and other job boards where the position is listed to maximize your application’s reach.
Connect on LinkedIn with staff members in Yale’s clinical departments or administrative teams; initiate conversations by referencing Yale’s commitment to community impact or asking about how their team manages scheduling and patient interactions.
Optimize your resume for ATS by incorporating keywords from the job description like 'clinical scheduling,' 'EPIC,' 'patient interaction,' 'multi-line telephone systems,' and 'medical terminology' to ensure it passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate the application process across multiple sites, tailor your resume for ATS, and identify LinkedIn contacts for networking, freeing you to focus on preparing for interviews and other job search activities.
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