Job summary
Job post source
This job is directly from NSC Global
Job overview
The Onsite IT Support Engineer role at NSC Global involves providing hands-on technical support to end users and maintaining desktop infrastructure to ensure smooth business operations.
Responsibilities and impact
The engineer will support Microsoft desktop OS, deploy and configure applications, maintain PCs and peripherals, resolve software and network issues, collaborate with technical teams, manage end-user workstation software, and provide on-site technical support including hardware and network troubleshooting.
Experience and skills
Candidates should have 3-5 years of technical support experience, strong knowledge of Windows 10/11, Microsoft Intune, SCCM, VMWare Horizon, networking concepts, and relevant certifications like CompTIA A+ or Network+. A bachelor's degree is preferred but not always required.
Job location and travel
The position is onsite and may require travel to client sites, with a preference for candidates holding a valid driver's license.
Application process
Candidates are encouraged to apply online and will be contacted when recruitment begins for the mid-2025 project start.
Unique job features
The role offers exposure to global delivery environments and involves end-to-end desktop/laptop lifecycle management with a focus on EUC technologies.
Company overview
NSC Global is an IT services provider specializing in delivering technology solutions and support to multinational organizations. They generate revenue through managed services, network infrastructure, and IT consulting. Founded in 1997, NSC Global has grown to operate in over 180 countries, offering services such as network design, implementation, and maintenance. Their clientele includes major corporations across various industries, and they are known for their expertise in global IT deployments and support.
How to land this job
Position your resume to emphasize hands-on experience with Microsoft desktop operating systems, Windows 10 and 11 support, and deployment tools like Intune, SCCM, and VMware Horizon, as these are core to the role at NSC Global.
Highlight your skills in end-user support, desktop/laptop lifecycle management, hardware troubleshooting, and network device support, ensuring you showcase your ability to work independently and manage time effectively in a global delivery environment.
Apply through multiple channels including NSC Global's corporate careers page and LinkedIn job postings to maximize your chances of being noticed when recruitment activities begin.
Connect with current NSC Global IT support engineers or technology team members on LinkedIn, using ice breakers like commenting on recent NSC Global technology initiatives or asking about their experience working on global desktop support projects.
Optimize your resume for ATS by integrating keywords such as Microsoft Intune, SCCM, Windows 10/11 support, Active Directory, DHCP, DNS, patch management, and end-user support to ensure your application passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automatically tailor your resume, identify all application portals, and suggest relevant LinkedIn connections, allowing you to focus your energy on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.