Job summary
Job post source
This job is from a recruiting firm hiring for a separate company.
Job overview
The Director of Operations / Executive Restaurant Director will manage operations for two high volume Chick-fil-A restaurants in SW Texas, playing a key role in supporting the owner/operator and driving business growth.
Responsibilities and impact
The role involves overseeing daily operations of two restaurants, ensuring alignment with brand values, supporting the owner/operator, and achieving business goals through effective management.
Compensation and benefits
The salary is negotiable around $150k with significant incentive compensation opportunities tied to business growth and performance.
Experience and skills
Candidates must have a very tenured work history with experience running high volume QSR operations; prior Chick-fil-A experience or understanding of its brand and values is highly desired.
Work environment and culture
The company values passion for team and guests, emphasizing core brand values and a high-performance environment.
Company information
Chick-fil-A is described as the greatest brand in the world, known for high volume restaurant operations and strong core values.
Team overview
The candidate will support a premier owner/operator managing two restaurants in the SW Texas region.
Job location and travel
The position requires relocation to the SW Texas region to manage the two restaurants.
Application process
Applicants are instructed to reply in confidence with assurance of confidentiality; the position is filled through an executive headhunting firm.
Unique job features
This is a rare, high-level opportunity to join a prestigious brand with significant growth incentives and a dual-store leadership role.
Company overview
Chick-fil-A is a leading American fast-food restaurant chain specializing in chicken sandwiches. Founded in 1946 by S. Truett Cathy, the company has grown to over 2,600 locations primarily in the United States. Chick-fil-A is known for its customer service, quality food, and unique business model, including being closed on Sundays to allow employees a day of rest. The company generates revenue through franchise operations, with a focus on drive-thru and dine-in services, and has a strong emphasis on community involvement and charitable activities.
How to land this job
Tailor your resume to emphasize extensive experience managing high volume Quick Service Restaurant (QSR) operations and leadership of multi-unit teams, showcasing your ability to drive operational excellence and team engagement.
Highlight any prior experience with Chick-fil-A or a strong understanding of its brand values, customer service standards, and team culture to demonstrate alignment with the company's core principles.
Apply through multiple platforms including Chick-fil-A's corporate careers site, LinkedIn, and reputable executive job boards to maximize your visibility to recruiters and the hiring operator.
Connect with current or former Chick-fil-A operations leaders on LinkedIn, using ice breakers such as commenting on their leadership style, asking about the challenges of managing dual stores, or expressing admiration for Chick-fil-A's culture and impact in the QSR space.
Optimize your resume for ATS by incorporating keywords from the job description like 'multi-unit operations,' 'high volume QSR,' 'team leadership,' 'operational excellence,' and 'brand alignment' to ensure it passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications across multiple channels, identify key LinkedIn contacts for networking, and optimize your resume for ATS, allowing you to focus your energy on preparing for interviews and strategic networking.
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