Job summary
Job post source
This job is directly from Burlington Medical
Job overview
The Customer Service Representative is responsible for ensuring customer satisfaction by managing the flow of information between customers and Account Managers, processing orders, and addressing inquiries.
Responsibilities and impact
Daily tasks include responding to customer requests, building relationships, solving complaints, maintaining product knowledge, collaborating with teams, and ensuring database integrity.
Experience and skills
Candidates should have strong interpersonal skills, excellent communication abilities, and at least 2 years of experience in the medical device or healthcare industry is preferred.
Company information
Burlington Medical specializes in medical devices and healthcare solutions, focusing on customer service and satisfaction.
Company overview
Burlington Medical specializes in the design and manufacture of radiation protection products, including lead aprons, eyewear, and barriers. They generate revenue by providing high-quality, customizable protective gear to healthcare professionals and institutions. Founded in 1930, the company has a long history of innovation and commitment to safety in the medical field. Burlington Medical is known for its advanced materials and ergonomic designs, which enhance both protection and comfort for users.
How to land this job
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.