Job summary
Job post source
This job is directly from ALTEN Technology USA
Job overview
The Application Support Analyst role at ALTEN Technology USA involves providing proactive and reactive support to the Equity business and clients, contributing to projects, and supporting application onboarding and transformational initiatives.
Responsibilities and impact
The role includes incident and problem management, application monitoring, knowledge management, documentation, maintenance, and enhancements, working closely with business and technical teams to ensure smooth operations.
Compensation and benefits
The company offers comprehensive benefits including medical, dental, and vision insurance, a 401(k) plan with employer matching, paid time off, paid parental leave, and mentorship opportunities for career growth.
Experience and skills
Candidates must have at least 7 years of experience in an application support role, strong technical knowledge in Unix, SQL, scripting, excellent analytical and problem-solving skills, knowledge of equities markets, and strong communication abilities.
Career development
ALTEN Technology USA provides mentorship and career growth opportunities, supporting employees to advance their careers within the company.
Work environment and culture
The company values collaboration, mentorship, and employee well-being, and has been recognized as a Top Workplace in 2023, fostering a supportive and dynamic work environment.
Company information
ALTEN Technology USA is an engineering company specializing in technology and product development across various industries, backed by the global ALTEN Group with over 36,000 employees and operations in 30 countries.
Team overview
The candidate will work closely with development and product management teams and have opportunities to lead projects and build cross-organizational relationships.
Job location and travel
The job is based in the US with offices across the country, involving on-site client work and delivery center projects; specific location details are not provided.
Unique job features
The role offers unique opportunities to work on transformational projects, onboarding applications into production, and engaging with global teams, distinguishing it from similar positions.
Company overview
ALTEN Technology USA is a subsidiary of the ALTEN Group, a global leader in engineering and technology consulting. They provide innovative solutions in various sectors, including aerospace, defense, automotive, energy, and telecommunications. The company makes money by offering specialized engineering services, technology consulting, and R&D support to clients, helping them to enhance their technological capabilities and operational efficiency. Founded in 1988, ALTEN has a rich history of growth and expansion, establishing a strong presence in over 30 countries and employing thousands of engineers and technology experts worldwide.
How to land this job
Tailor your resume to emphasize your extensive experience in application support roles within dynamic environments, highlighting your ability to prioritize urgent incidents and resolve problems effectively, as this aligns directly with ALTEN Technology USA's needs.
Focus on showcasing your strong technical skills with Unix, SQL, and scripting, alongside your knowledge of equities markets and familiarity with FIX protocol, which are critical for this position.
Apply through multiple channels including ALTEN Technology USA's official corporate career site and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.
Connect with current employees in ALTEN's application support or technology divisions on LinkedIn; initiate conversations by referencing recent projects mentioned in ALTEN’s news or expressing curiosity about their experience working on transformational projects or onboarding applications.
Optimize your resume for ATS by embedding keywords from the job description such as 'Incident and Problem Management,' 'Equities markets,' 'OMS simulation,' 'Unix,' 'SQL,' 'FIX protocol,' and 'application monitoring,' ensuring your resume passes initial automated screenings.
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