Job summary
Job post source
This job is directly from Hyosung - North America
Job overview
The ATM Technician at Hyosung is responsible for servicing and maintaining ATMs, ensuring operational reliability and customer satisfaction in their service area.
Responsibilities and impact
The technician will install, repair, maintain, and perform diagnostics on ATMs, provide training to bank staff, manage spare parts inventory, complete administrative reports, and maintain service level agreements with some travel and on-call duties.
Experience and skills
Candidates should have an Associate's degree in Electronics or equivalent experience, 3-5 years in field service preferred, knowledge of electronics and electro-mechanical systems, ability to use voltmeters and hand tools, and physical ability to lift heavy parts and work flexible hours.
Work environment and culture
The role involves working independently with minimal supervision, providing excellent customer service, and adhering to high-security protocols in a moderately noisy environment.
Company information
Nautilus Hyosung America, Inc. is a leader in ATM self-service technology known for innovation and quality products adapting to customer needs.
Job location and travel
The position requires travel up to 30-40% within the country and involves working in various geographic territories with a flexible schedule including on-call duties.
Unique job features
The job includes unique responsibilities such as high-security awareness, on-call duty compensation, and the opportunity to train new engineers and assist with ATM staging and integration.
Company overview
Hyosung North America is a subsidiary of Hyosung Corporation, a South Korean conglomerate known for its diversified industrial operations. The company specializes in manufacturing and supplying advanced materials, industrial machinery, and financial automation solutions, such as ATMs and cash management systems. Hyosung makes money by providing these high-tech products and services to various industries, including banking, automotive, and textiles. Important history includes its establishment in 1966 and its expansion into the North American market, where it has become a significant player in the financial technology sector.
How to land this job
Position your resume to highlight your technical skills in electronics and electro-mechanical equipment, emphasizing your ability to use analog and digital voltmeters, hand tools, and manage heavy parts up to 80 lbs, as these are crucial for the ATM Technician role at Hyosung - North America.
Emphasize your experience or aptitude in field service, preventive maintenance, repair, and software loading of complex equipment, along with your ability to work independently and handle flexible schedules including on-call duties and travel up to 40%.
Apply through multiple platforms including Hyosung - North America's corporate careers page and LinkedIn to maximize your application visibility and ensure you meet all submission requirements.
Connect with current Field Service Engineers or team members in the service division at Hyosung - North America on LinkedIn. Use ice breakers such as commenting on their recent project, asking about the challenges of on-site ATM maintenance, or expressing your enthusiasm for Hyosung's innovation in ATM technology.
Optimize your resume for ATS by incorporating keywords from the job description like 'ATM maintenance,' 'field service engineer,' 'preventive maintenance,' 'electronics,' 'on-call duty,' and 'travel flexibility' to improve your chances of passing automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored resume optimization, multi-channel application submissions, and LinkedIn networking outreach, freeing up your time to prepare for interviews and skill enhancement.
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