Job summary
Job post source
This job is directly from ePayPolicy
Job overview
The Integration Specialist at ePayPolicy plays a vital role in ensuring seamless integration experiences for clients, enhancing payment solutions for insurance companies.
Responsibilities and impact
Daily responsibilities include coordinating integration workflows, providing customer support, configuring new integrations, troubleshooting issues, and conducting client training sessions.
Compensation and benefits
The position offers a competitive salary, comprehensive benefits including employer-paid life and disability premiums, a 401K plan, unlimited PTO, and a hybrid work schedule.
Experience and skills
Candidates should have at least 3 years of customer support experience in a SaaS environment, strong technical proficiency in integration technologies, and excellent communication skills.
Career development
There is a significant opportunity for growth within ePayPolicy, supported by a culture that values employee ideas and contributions.
Work environment and culture
ePayPolicy promotes a supportive and inclusive culture focused on work/life balance and overall wellness, encouraging individualism and authenticity.
Company information
Founded in 2014, ePayPolicy has rapidly grown to serve over 7,500 insurance companies across the U.S., providing modern payment tools and exceptional customer support.
Team overview
The Integration Specialist will work closely with onboarding, implementation, and cross-functional teams, contributing to a collaborative team environment.
Job location and travel
The role is based in Austin, TX, with a hybrid in-office and remote work schedule.
Application process
Interested candidates should apply directly through ePayPolicy's application portal, providing necessary documentation as outlined in the job posting.
Unique job features
Unique aspects of the job include participation in company-sponsored initiatives and an open communication culture that encourages innovative ideas.
Company overview
ePayPolicy is a financial technology company that specializes in providing payment processing solutions tailored for the insurance industry. They offer a platform that enables insurance agents, brokers, and carriers to accept electronic payments, streamlining the billing process and improving cash flow. The company generates revenue through transaction fees and subscription services for their software. Founded in 2014, ePayPolicy has grown by focusing on the specific needs of the insurance sector, establishing partnerships with numerous insurance management systems to enhance integration and user experience. Their innovative approach has positioned them as a leader in simplifying payment processes within the insurance market.
How to land this job
Tailor your resume to emphasize your customer support experience, particularly in SaaS environments, highlighting your ability to deliver exceptional service and support for integration technologies.
Showcase your technical proficiency with integration technologies, APIs, and coding skills, including any experience with RestAPIs, SQL, JSON, and XML, as these are vital for the Integration Specialist role.
Apply through multiple platforms, including ePayPolicy's corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with professionals in the integration or support teams at ePayPolicy on LinkedIn to gather insights about the role and company culture. Ice breakers could include asking about their experience with ePayPolicy's integration tools or expressing admiration for the company's customer satisfaction rates.
Optimize your resume for ATS by incorporating specific keywords from the job description such as 'integration technologies', 'APIs', and 'customer support', ensuring your application passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, making sure your resume is tailored, and your networking efforts are efficient, allowing you to focus on other aspects of your job search.
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