Job summary
Job post source
This job is directly from Paychex
Job overview
The Relationship Manager - PEO at Paychex develops and maintains strong client relationships to drive business growth and ensure client satisfaction through strategic service and collaboration.
Responsibilities and impact
The role involves building trust-based client relationships, providing consultative advisory services, identifying upsell opportunities, resolving client issues, coordinating internal departments, conducting client visits, analyzing data for performance gaps, and managing client activities and strategic programs.
Compensation and benefits
The starting base pay range is $59,600-$93,700 per year, with additional comprehensive benefits including medical coverage, wellness programs, tuition reimbursement, 401(k) with employer match, adoption and financial assistance, paid time off, and work-life balance programs.
Experience and skills
Preferred qualifications include a Bachelor's Degree, 2 years of account management experience, 4 years in HCM account management, sales, or high-level customer service with mid-market clients, and preferred PEO industry experience.
Career development
Paychex offers award-winning training and development programs that provide ongoing learning opportunities to support career growth.
Work environment and culture
Paychex fosters an inclusive and innovative culture valuing integrity, outstanding service, innovation, partnership, accountability, respect, diversity, equity, and inclusion.
Company information
Paychex, founded in 1971, specializes in simplifying HR, payroll, and benefits for American businesses with digital HR technology and advisory solutions.
Job location and travel
This is a hybrid role requiring remote work and local travel within the designated territory; candidates must reside in the territory and have reliable transportation.
Unique job features
The position offers a hybrid work model combining remote and on-site client interactions, with a focus on consultative partnership and strategic client management.
Company overview
Paychex is a leading provider of payroll, human resource, and benefits outsourcing services for small to medium-sized businesses. They generate revenue through a subscription-based model, offering comprehensive solutions such as payroll processing, retirement services, insurance, and HR management. Founded in 1971 by B. Thomas Golisano, Paychex has grown significantly, acquiring several companies to expand its service offerings and market reach. Their innovative technology platforms and customer-centric approach have made them a trusted partner for over 670,000 clients across the United States and Europe.
How to land this job
Position your resume to highlight your experience in account management, client relationship building, and consultative sales, especially within the HCM or PEO industry, to align with Paychex's focus on client advocacy and revenue growth.
Emphasize your ability to manage multiple client accounts, drive upsell and cross-sell opportunities, and collaborate effectively with internal teams to resolve client issues and enhance satisfaction.
Apply through multiple channels including the Paychex corporate careers site, LinkedIn, and other job boards where Paychex postings appear to maximize your application visibility.
Connect with current Paychex Relationship Managers or team members on LinkedIn in the PEO or HCM divisions; use ice breakers like commenting on recent Paychex initiatives, asking about their experience with client success strategies, or inquiring about key qualities for the role.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client relationship management,' 'consultative partner,' 'revenue growth,' 'HCM solutions,' and 'PEO industry experience' to improve screening success.
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