Job summary
Job post source
This job is directly from Tandem Diabetes Care
Job overview
The Inside Sales Associate at Tandem Diabetes Care supports sales and customer service efforts for diabetes technology products, playing a key role in managing customer interactions and driving sales growth.
Responsibilities and impact
The role involves managing inbound and outbound customer calls, following sales scripts, providing product information, documenting interactions in CRM, handling objections, maintaining HIPAA compliance, and meeting call and sales targets.
Compensation and benefits
The position offers an hourly wage of $19.62 to $27.73 plus quarterly incentives, with an annual target earning potential of $40,809.60 to $72,678.40, along with a competitive compensation and benefits package.
Experience and skills
Candidates should have at least 1 year of sales support experience, knowledge of diabetes and insulin pump therapy, effective communication skills, computer competency, and preferably bilingual English/Spanish and experience with medical device sales or patient education.
Work environment and culture
Tandem Diabetes Care fosters a supportive, inclusive, and growth-oriented culture that values empathy, innovation, and team cooperation, emphasizing joy and well-being at work.
Company information
Tandem Diabetes Care is a leader in diabetes technology, known for its innovative insulin pumps and a human-centered approach to product design and support, with many team members personally connected to the cause.
Job location and travel
This is a hybrid role starting with 5 days a week in-office for training, with potential for more flexible remote work based on performance.
Application process
Applicants must complete a pre-employment drug test and background check; the position remains open until filled, and referrals are encouraged.
Unique job features
The job offers a unique opportunity to work with cutting-edge diabetes technology products and contribute to a mission-driven company that values personal connection to its work.
Company overview
Tandem Diabetes Care is a medical device company specializing in the design and manufacturing of insulin pumps for diabetes management. They generate revenue through the sale of their flagship t:slim X2 insulin pump, associated supplies, and software updates. Founded in 2006, the company has made significant strides in diabetes technology, including the integration of continuous glucose monitoring (CGM) systems and advanced algorithms for automated insulin delivery. Their commitment to innovation and patient-centric solutions has positioned them as a leader in the diabetes care industry.
How to land this job
Position your resume to highlight your experience in customer-facing sales roles, especially in medical devices or technology, emphasizing skills in managing sales pipelines and using CRM systems.
Focus on demonstrating your knowledge of diabetes management, insulin pump therapy, and health insurance policies relevant to diabetes supplies, as these are key for this role.
Apply through multiple platforms including Tandem Diabetes Care's official careers page, LinkedIn, and other job boards to maximize your application visibility.
Connect with current Inside Sales Associates or team members in the sales division at Tandem on LinkedIn; start conversations by mentioning your interest in their innovative diabetes technology or asking about their experience with the Control-IQ+ system.
Optimize your resume for ATS by incorporating keywords such as 'insulin pump therapy,' 'CRM,' 'customer service,' 'sales pipeline management,' 'HIPAA compliance,' and 'diabetes education' to pass initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best job portals to apply through, and find relevant LinkedIn contacts for networking, saving you valuable time during your job search.
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