Job summary
Job post source
This job is directly from Cathay Pacific
Job overview
The Cargo Services Officer at Cathay Pacific will support operational and reservation functions in New York, ensuring compliance with service levels and safety standards.
Responsibilities and impact
Daily responsibilities include managing cargo reservations, providing customer updates, overseeing vendor performance, ensuring safety compliance, and preparing flight documentation.
Compensation and benefits
The salary range for this position is between $49,536 and $74,244 per year, with benefits including travel privileges, health programs, a 401K matching program, and paid holidays.
Experience and skills
Candidates should have a high school diploma or equivalent, with a minimum of 2 years' experience in the cargo industry preferred, along with strong communication skills and proficiency in MS Office.
Career development
Opportunities for professional growth may include training programs and potential advancement within the cargo operations team.
Work environment and culture
Cathay Pacific promotes a diverse and inclusive work environment, valuing teamwork and customer service excellence.
Company information
Cathay Pacific is a leading airline based in Hong Kong, known for its commitment to customer service and operational excellence.
Team overview
The candidate will join a collaborative cargo team in New York, working closely with various stakeholders to ensure efficient operations.
Job location and travel
The position is based in New York, requiring work in a warehouse and outdoor environments, including on the tarmac.
Application process
Interested candidates can apply by contacting the Cathay Americas Recruiting team at jobs@cathaypacific.com for assistance with the application process.
Unique job features
This role offers unique responsibilities in cargo operations, including oversight of special cargo handling and emergency response duties.
Company overview
Cathay Pacific is a Hong Kong-based airline known for its extensive international flight network, offering passenger and cargo services to over 190 destinations worldwide. The company generates revenue through ticket sales, cargo transport, and ancillary services such as in-flight sales and loyalty programs. Founded in 1946, Cathay Pacific has a rich history marked by significant milestones, including the launch of its first transpolar flight in 1998 and its continuous innovation in customer service and fleet modernization. The airline is a founding member of the Oneworld alliance, enhancing its global connectivity and partnerships.
How to land this job
Position your resume to showcase your customer service skills, attention to detail, and experience in the cargo industry, as these are key traits Cathay Pacific values for the Cargo Services Officer role.
Emphasize your proficiency in MS Word, Excel, and PowerPoint, alongside any experience you have with operational oversight and vendor management, as these directly align with the job responsibilities.
Apply through multiple channels including Cathay Pacific's corporate site and LinkedIn, to maximize your chances of being noticed for this role.
Connect with professionals in the cargo division at Cathay Pacific on LinkedIn, and consider ice breakers like discussing your passion for customer service or asking about their experiences working in the cargo industry.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'cargo reservations,' 'safety compliance,' and 'customer service orientation' to ensure your application gets recognized.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, allowing for tailored submissions and effective networking opportunities, freeing up your time to focus on other aspects of your job search.
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