Job summary
Job post source
This job is directly from Velocitor Solutions
Job overview
The Technical Instructional Designer at Velocitor Solutions designs and delivers training programs to enhance the skills of the Software and Technical Support team, impacting workplace performance and supporting company goals.
Responsibilities and impact
The role involves facilitating instructor-led and virtual training sessions, developing and maintaining instructional content, conducting needs assessments, collaborating with internal partners, and implementing measurement strategies to improve training effectiveness.
Experience and skills
Requires minimum 2 years of instructional design and instructor-led training experience, 5 years of professional experience, proficiency in software/technical support training, and advanced computer skills; preferred skills include LMS experience, virtual training platforms, eLearning content development, and video editing tools.
Career development
The position is part of a structured Instructional Designer career path with levels I through IV, offering advancement based on expertise, project leadership, innovation, and contributions to team performance.
Work environment and culture
The role is based in-office with business casual dress, occasional after-hours work, and minimal travel; the environment supports collaboration and professional growth within the Learning & Development team.
Team overview
The candidate will report to the Manager of Learning and Development and work closely with support leaders and SMEs to develop training solutions.
Job location and travel
In-office position with occasional travel less than 5%.
Unique job features
The job features a focus on technical support training, combining adult learning theory with practical content creation and delivery in both virtual and in-person formats, supported by a career progression framework.
Company overview
Velocitor Solutions is a technology company specializing in providing innovative software solutions for fleet management, field service management, and mobile workforce automation. They generate revenue through subscription-based services and customized software solutions tailored to the needs of businesses seeking to optimize their operations and improve efficiency. Founded in 2002, Velocitor Solutions has a history of leveraging cutting-edge technology to deliver robust, scalable solutions that enhance productivity and operational visibility for their clients.
How to land this job
Position your resume to emphasize your experience in instructional design specifically for software and technical support environments, showcasing your ability to develop and deliver both virtual and in-person training programs.
Highlight your proficiency with adult learning theories, needs assessments, and performance measurement strategies to demonstrate alignment with Velocitor Solutions' learning strategy goals.
Apply through multiple channels including Velocitor Solutions' corporate careers page and LinkedIn to maximize your chances of visibility and consideration for the Technical Instructional Designer role.
Connect with current Learning and Development team members or technical support trainers at Velocitor Solutions on LinkedIn; use ice breakers like commenting on recent training initiatives they’ve shared or asking about their approach to virtual training facilitation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'instructional design,' 'virtual instructor-led training,' 'adult learning theory,' 'LMS,' and 'technical support training' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking effectively.
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