Dohrn Transfer Company

Field Support Representative - Full Time - 7:30am Start

JANESVILLE, WIPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Dohrn Transfer Company

  • Job overview

    The Field Support Representative at Dohrn Transfer Company provides clerical and customer service support to daily dispatch and drivers, contributing to smooth operations in a Midwest LTL carrier.

  • Responsibilities and impact

    The role involves preparing driver paperwork, handling phone inquiries, supporting operations clerically, managing reports, scheduling customer appointments, communicating dispatch adjustments, checking and educating drivers on paperwork, entering inspection data, scanning and indexing documents, and performing other data entry and support tasks.

  • Compensation and benefits

    The position offers a competitive salary with benefits including health, vision, dental insurance, 401k matching, life insurance, and short/long term disability.

  • Experience and skills

    Candidates need a high school diploma or equivalent, computer skills including Microsoft Office, data entry and typing experience, strong communication and customer service skills, attention to detail, problem-solving ability, and the capacity to multitask in a fast-paced environment.

  • Work environment and culture

    The company promotes a supportive work environment with a focus on teamwork and individual responsibility, emphasizing excellent attendance and adaptability to change.

  • Company information

    Dohrn Transfer Company is a leading Midwest less-than-truckload carrier providing various freight services across a 10-state area, known for growth and a rewarding industry presence.

  • Job location and travel

    The job is located at the Janesville, WI terminal with standard Monday to Friday hours from 7:30am to 4:00pm.

  • Unique job features

    The role is distinguished by its comprehensive clerical support duties directly tied to daily dispatch and driver operations in a transportation company.

Company overview

Dohrn Transfer Company is a family-owned, Midwest-based transportation and logistics provider specializing in less-than-truckload (LTL) freight services. Established in 1921, it has grown to serve 14 states with a focus on reliable, regional freight solutions for businesses. The company generates revenue by offering efficient freight transportation, warehousing, and supply chain management services, leveraging its extensive terminal network and fleet. Known for its commitment to customer service and innovation, Dohrn has a strong reputation in the logistics industry, making it a trusted partner for regional shipping needs.

How to land this job

  • Tailor your resume to emphasize your clerical support experience, data entry accuracy, and proficiency with Microsoft Office, especially highlighting skills relevant to dispatch and driver communication.

  • Showcase your ability to handle multiple tasks in a fast-paced environment, your organizational skills, and your excellent verbal and written communication abilities, as these are critical for supporting daily dispatch and customer service.

  • Apply through multiple channels including Dohrn Transfer Company's official corporate website and LinkedIn to maximize your application visibility for the Field Support Representative role.

  • Connect with current employees in the operations or dispatch divisions at Dohrn Transfer Company on LinkedIn to gain insights about the team and role; ice breakers could include asking about their experience with the dispatch process or commenting on recent company growth news.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'clerical support,' 'data entry,' 'customer service,' 'dispatch,' 'Microsoft Office,' and 'driver communication' to ensure it passes automated screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate your job applications, tailor your resume to each posting, identify multiple application platforms, and find relevant LinkedIn contacts to network with, saving you time and increasing your chances of landing the job.

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