Job summary
Job post source
This job is directly from Crown Castle
Job overview
The Technical Project Manager at Crown Castle leads Managed Solutions service delivery projects, ensuring timely and accurate execution from pre-sales to billing, impacting customer satisfaction and project success.
Responsibilities and impact
The role involves managing project lifecycles, coordinating cross-functional teams, maintaining customer relationships, addressing workflow issues, updating project documentation, and continuously improving delivery processes.
Compensation and benefits
The position offers an annual salary range of $117,200 to $161,100, potential discretionary bonuses or commissions, equity incentives, medical, dental, vision, life insurance, 401k plan, 18 days paid time off, and 12 paid holidays.
Experience and skills
Requires 5+ years in project/program management, 2+ years in technical projects, experience with IT service projects like SD-WAN and cybersecurity tools, knowledge of Managed Solutions and telecom services, and strong network technology understanding; PMP certification preferred.
Career development
Crown Castle offers professional growth development opportunities and a total benefits package to support career advancement.
Work environment and culture
The company values community involvement, teamwork, and a hybrid work model with 60% office presence and 40% remote work, emphasizing collaboration and customer focus.
Company information
Crown Castle is a Fortune 500 company and the largest provider of shared communications infrastructure in the US, with a $70B enterprise value, supporting technologies like 5G, IoT, and AR/VR.
Team overview
The Technical Project Manager reports to the Manager of Network Engineering - SDWAN and works with cross-functional project teams and stakeholders.
Job location and travel
The role follows a hybrid work model with approximately 60% office work and 40% remote, with some travel expected for collaboration.
Application process
Applicants should apply through the Crown Castle careers site; resumes from agencies or third parties without formal agreements are not accepted.
Unique job features
The job features managing cutting-edge Managed Solutions projects involving SD-WAN, SASE, and cybersecurity products, with a focus on customer advocacy and process improvement.
Company overview
Crown Castle is a leading provider of shared communications infrastructure in the United States, specializing in cell towers, small cells, and fiber solutions. They generate revenue primarily through long-term leasing agreements with wireless carriers, enabling these carriers to expand their network coverage and capacity. Founded in 1994, Crown Castle has grown through strategic acquisitions and organic expansion to become a key player in the telecommunications industry, supporting the increasing demand for mobile data and connectivity. Their extensive portfolio includes over 40,000 cell towers and approximately 80,000 route miles of fiber, making them a crucial partner in the deployment of 5G technology.
How to land this job
Position your resume to highlight your project management experience, especially with IT service projects like SD-WAN, Firewall, and cloud application implementations, emphasizing leadership in technical project delivery.
Emphasize your knowledge of Managed Solutions products, telecommunications services, network domains, protocols, and technologies, and your ability to manage budgets, schedules, and cross-functional teams effectively.
Apply through multiple channels including the Crown Castle corporate careers site and LinkedIn to maximize your visibility and increase your chances of landing the role.
Connect on LinkedIn with current Technical Project Managers or Network Engineering team members at Crown Castle; use ice breakers like commenting on recent Crown Castle initiatives in managed solutions or asking about their experience managing SD-WAN projects.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Managed Solutions,' 'SD-WAN,' 'technical project management,' 'budget management,' and 'customer satisfaction' to pass initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and other job search activities.
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