Foundever

VP, Business Development

Posted 30+ days ago

Job summary

  • Job post source

    This job is directly from Foundever

  • Job overview

    The VP of Business Development at Foundever leads enterprise client acquisition and drives business growth leveraging the company's global CX capabilities.

  • Responsibilities and impact

    The role involves developing client and vertical strategies, prospecting new business, managing sales pipelines, preparing RFP responses, staying updated on market trends, and leading negotiations to secure new contracts.

  • Experience and skills

    Requires 5-7+ years of sales experience in BPO/Contact Center/Technology Enterprise sales, strong industry knowledge, excellent communication skills, and ability to travel up to 50%.

  • Work environment and culture

    Foundever fosters a creative, connected, and committed culture, recognized with multiple awards for global culture and great employers.

  • Company information

    Foundever is a global leader in customer experience with 150,000 associates, serving over 800 brands in 45 countries with innovative CX solutions.

  • Unique job features

    The role offers the opportunity to work with a top CX company using cutting-edge technology and a global presence across 45 countries.

Company overview

Foundever is a company that specializes in providing customer experience and support services. They offer various roles such as Customer Experience Representatives and Intuit Customer Service Representatives, with positions available in locations like Dungannon, VA, and Wise, VA. Foundever provides paid training for their employees, ensuring they are well-prepared to handle customer interactions effectively. The company generates revenue by partnering with other businesses to manage their customer service operations, thereby enhancing customer satisfaction and loyalty for their clients.

How to land this job

  • Tailor your resume to highlight your proven track record in enterprise sales within the BPO, contact center, or technology sectors, emphasizing your ability to secure new business and manage complex sales cycles.

  • Focus on showcasing your expertise in developing client-specific and vertical strategies, particularly in Hospitality, Travel, Collections, or Trust and Safety, and your proficiency with social selling and lead generation techniques.

  • Apply through multiple channels including Foundever's corporate career site and LinkedIn to maximize your application visibility and follow up consistently.

  • Connect with current Foundever employees in the business development or sales divisions on LinkedIn; open conversations with ice breakers like commenting on Foundever's recent industry awards or asking about their experience working with global CX solutions.

  • Optimize your resume for ATS by including keywords from the job description such as 'enterprise sales,' 'BPO,' 'contact center,' 'social selling,' 'RFP responses,' and 'client prospecting' to ensure it passes initial automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored applications, identify relevant job boards, and discover LinkedIn connections, freeing up your time to prepare for interviews and deepen industry knowledge.

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