Job summary
Job post source
This job is directly from SAS
Job overview
The Senior Cloud Technical Lead at SAS provides technical leadership for cloud customer engagements, ensuring successful implementation and ongoing operations to drive business outcomes.
Responsibilities and impact
The role involves owning technical aspects of customer environments, overseeing changes, consulting with customers, delivering excellent service, collaborating with global teams, and contributing to customer success and continuous improvement.
Compensation and benefits
The position offers comprehensive medical, dental, and vision plans, including PPO and HDHP options, an onsite health care center at HQ, an industry-leading 401k plan, generous paid time off including holidays and wellness breaks, volunteer time off, parental leave, unlimited sick days, and childcare benefits.
Experience and skills
Candidates need 8+ years technical experience including consulting or support for enterprise software, UNIX/Linux experience, a bachelor's degree in a quantitative field or equivalent, and familiarity with containers and orchestration tools; preferred skills include cloud platforms (Azure, AWS, GCP), Python, Ansible, Kubernetes, scripting, SAS experience, and willingness to travel up to 10%.
Work environment and culture
SAS values curiosity, passion, authenticity, and accountability, fostering a diverse and inclusive culture where employees add to the company culture and are welcomed regardless of background.
Company information
SAS is a leader in analytics, a debt-free multi-billion-dollar organization on the path to IPO-readiness, known for inspiring customers worldwide to transform data into intelligence through software and services.
Team overview
The candidate will join the SAS Cloud Operations team, collaborating globally with R&D, Product, Support, and other teams to ensure service quality and customer satisfaction.
Job location and travel
The role is remote or hybrid based in Cary, North Carolina, with up to 10% travel required.
Application process
Applicants must be legally authorized to work in the U.S. without visa sponsorship; resumes are reviewed in order received; SAS only communicates via verified sas.com emails and warns against scams.
Unique job features
The job features leadership over cloud customer environments, collaboration across global teams, and a strong focus on customer success and continuous improvement in a rapidly growing cloud operations team.
Company overview
SAS, or Statistical Analysis System, is a global leader in analytics software and services, providing solutions for data management, advanced analytics, business intelligence, and predictive analytics. Founded in 1976, the company generates revenue through software licensing, maintenance fees, and consulting services. SAS has a rich history of innovation, being one of the first to develop comprehensive analytics software, and is renowned for its strong commitment to research and development, continually advancing its offerings to meet evolving market needs.
How to land this job
Position your resume to emphasize your 8+ years of technical experience, especially highlighting your consulting, systems support, and customer support roles with enterprise-class software, as well as your UNIX or Linux expertise.
Highlight your experience with cloud platforms such as MS Azure, AWS, GCP, or OpenShift, and your skills in containers, container orchestration tools like Kubernetes, and scripting languages such as bash or powershell to align with the job requirements.
Apply through multiple channels including the official SAS corporate careers site and LinkedIn to maximize your chances and ensure your application is seen by various recruiters and hiring managers.
Connect with current SAS Cloud Operations team members or Senior Cloud Technical Leads on LinkedIn; use ice breakers like asking about their experience working with SAS cloud environments or their insights on the evolving cloud technologies SAS is adopting.
Optimize your resume for ATS by incorporating keywords from the job description such as 'cloud technical lead,' 'container orchestration,' 'UNIX/Linux,' 'customer engagement,' and 'continuous improvement' to ensure it passes automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume for each application, and identify relevant SAS contacts on LinkedIn for networking, allowing you to focus your time on interview preparation and skill enhancement.
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