Job summary
Job post source
This job is directly from OSF Saint Francis Medical Center
Job overview
The Front Office Assistant is responsible for providing exceptional customer service and creating a patient-first environment at OSF Saint Francis Medical Center, making a positive first impression on patients and families.
Responsibilities and impact
Daily tasks include performing reception and clerical duties, scheduling appointments, communicating with insurance companies, and ensuring patient needs are met through collaboration with staff and providers.
Compensation and benefits
The starting pay for this position is $17.14 per hour.
Experience and skills
Required qualifications include a high school diploma or GED, customer service experience, typing and filing skills, basic Microsoft proficiency, and excellent customer service skills. Preferred qualifications include knowledge of medical terminology and electronic medical record experience.
Company information
OSF HealthCare is an Equal Opportunity Employer, focusing on patient care and community service.
Company overview
OSF Saint Francis Medical Center is a prominent healthcare institution located in Peoria, Illinois, and is part of the OSF HealthCare System, which is owned and operated by The Sisters of the Third Order of St. Francis. The center provides a wide range of medical services, including specialized care in areas such as cardiology, oncology, and pediatrics, and is recognized for its commitment to advanced medical technology and patient-centered care. It generates revenue through patient services, partnerships, and healthcare programs. Established in 1877, the medical center has a rich history of serving the community and is known for its dedication to innovation in healthcare and maintaining high standards of medical excellence.
How to land this job
Tailor your resume to showcase your exceptional customer service experience, emphasizing your ability to create a patient-first environment, as this is crucial for the Front Office Assistant role at OSF Saint Francis Medical Center.
Highlight your proficiency in clerical duties such as scheduling, registration, and communication with insurance companies, as these are key responsibilities outlined in the job description.
Apply through multiple platforms, including OSF's corporate site and LinkedIn, to maximize your visibility and increase your chances of landing an interview for this position.
Connect with professionals in the front office division at OSF Saint Francis Medical Center on LinkedIn to gather insights about the role and the work culture. Ice breakers could include asking about their experiences with patient interactions or their favorite aspect of working at OSF.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer service,' 'scheduling,' and 'medical terminology,' to enhance your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, and that you identify optimal channels for applying and networking.
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