Vivint

Field Service Technician / Low Voltage Electrician - Portland, OR

PORTLAND, ORPosted 20 days ago

Job summary

  • Job post source

    This job is directly from Vivint and NRG Energy as the description references both companies and their programs directly.

  • Job overview

    The Field Service Technician / Low Voltage Electrician role at Vivint involves installing and servicing smart home technology, contributing to customer satisfaction and company revenue through sales and service excellence.

  • Responsibilities and impact

    The technician will perform expert-level installations and services of technology, generate leads and additional revenue through sales, ensure customer satisfaction, and maintain safety standards during home visits.

  • Compensation and benefits

    The job offers a competitive hourly base plus uncapped commission, paid training, company vehicle and gas card, cell phone and tablet, paid holidays, paid time off, medical/dental/vision/life insurance, 401(k) with matching, and employee pricing on products.

  • Experience and skills

    Candidates must have an LEA license in Oregon, customer service skills, sales experience, field technician experience, a clean driving record, and the ability to work independently and in teams.

  • Career development

    Vivint provides career development and leadership opportunities with ongoing coaching and support to help employees grow their skills and advance.

  • Work environment and culture

    Vivint and NRG promote a unified, inclusive culture with a strong sense of belonging, emphasizing safety, collaboration, and employee value.

  • Company information

    NRG Energy is focused on innovative energy and home services solutions, aiming to create a smarter, cleaner, and more connected future, with Vivint as part of their service team.

  • Team overview

    The technician will join a diverse Field Services Technician team that values motivation, customer focus, and technology skills, supported by comprehensive training.

  • Job location and travel

    The position is based in Portland, OR, with a 4/10 work schedule and home dispatch allowing clock-in/out from home, with company-paid drive time.

  • Unique job features

    The role includes unique perks like a company take-home vehicle, gas card, all necessary tools shipped directly, and a flexible work schedule with paid drive time.

Company overview

Vivint is a leading smart home technology company that specializes in home security, energy management, and automation solutions. They generate revenue through the sale of smart home devices, professional installation services, and subscription-based monitoring plans. Founded in 1999, Vivint has grown significantly, becoming a major player in the smart home industry and was acquired by Blackstone in 2012. The company is known for its innovative products and services, including smart locks, cameras, and energy-efficient systems, which aim to enhance the safety and convenience of their customers' homes.

How to land this job

  • Position your resume to highlight your LEA license and any relevant field technician experience such as cable or internet installation, emphasizing your technical skills and safety awareness to align with Vivint's strong safety culture.

  • Emphasize your customer service and sales experience, showcasing your ability to generate leads and upsell, as well as your capacity to work both independently and within a team environment.

  • Apply through multiple channels including Vivint’s corporate careers page, NRG’s website, and LinkedIn to maximize your application visibility and increase your chances of being noticed.

  • Connect with current Field Service Technicians or team leaders at Vivint on LinkedIn; start conversations by mentioning your interest in their innovative technology solutions or asking about their experience with Vivint’s training and support programs.

  • Optimize your resume for ATS by incorporating keywords such as 'LEA license,' 'field technician,' 'installation,' 'customer service,' 'sales,' and 'safety compliance' to ensure your resume passes initial screenings.

  • Use Jennie Johnson's Power Apply feature to automate multi-channel applications, tailor your resume with ATS-optimized keywords, and identify LinkedIn contacts for networking, allowing you to focus on preparing for interviews and skill development.

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