Job summary
Job post source
This job is directly from ArcBest
Job overview
The Associate Account Manager at ArcBest is an entry-level sales role focused on managing customer accounts and leads to support business growth and customer satisfaction.
Responsibilities and impact
The role involves conducting outbound calls and emails, maintaining account information, supporting sales teams, resolving shipment issues, performing sales activities across product lines, liaising with internal departments, visiting clients, assisting with collections and claims, and managing reports and customer communications.
Compensation and benefits
This is an hourly position paid biweekly with standard work hours Monday to Friday and occasional irregular hours; specific salary range and benefits are not detailed.
Experience and skills
Preferred qualifications include a Bachelor's degree, related sales experience, supply chain experience, proficiency in Microsoft Office, knowledge of business solutions and competitors, and willingness to relocate.
Career development
The position is designed to prepare candidates for a future Account Manager role by providing hands-on sales experience and skill development.
Work environment and culture
ArcBest values a customer-obsessed sales environment and a values-driven culture focused on delivering excellent customer experiences.
Company information
ArcBest is a multibillion-dollar integrated logistics company offering ground, air, and ocean transportation services, managed logistics solutions, and technology innovations to optimize supply chains.
Team overview
The Associate Account Manager works closely with Senior Account Managers, Account Managers, and District Sales Managers within the regional sales team.
Job location and travel
The job requires willingness to relocate; specific location details are not provided.
Unique job features
The role offers exposure to diverse product lines, multiple markets, and opportunities to learn sales techniques and relationship-building strategies through observation and collaboration.
Company overview
ArcBest is a leading logistics company that provides comprehensive supply chain solutions, including freight transportation, warehousing, and distribution services. They make money by offering a range of services such as less-than-truckload (LTL) shipping, truckload brokerage, and managed transportation solutions to businesses across various industries. Founded in 1923 as a regional freight hauler, ArcBest has evolved into a global logistics provider, with a strong emphasis on technology and innovation to enhance operational efficiency and customer satisfaction.
How to land this job
Tailor your resume to highlight your experience or skills in sales, customer service, and lead management, emphasizing any familiarity with outbound calling, email campaigns, or CRM systems like Salesforce as these are key to the Associate Account Manager role at ArcBest.
Showcase your ability to work collaboratively with sales teams and internal departments, problem-solve customer issues, and manage multiple accounts over time, reflecting the job's focus on teamwork, customer satisfaction, and account maintenance.
Apply through multiple channels such as ArcBest's corporate career site and LinkedIn to maximize your visibility and application success for this entry-level sales position.
Connect with current Account Managers or Sales team members at ArcBest on LinkedIn, initiating conversations with ice breakers like commenting on recent ArcBest logistics innovations, expressing enthusiasm for the company’s customer-centric culture, or asking about their experiences transitioning into account management roles.
Optimize your resume for ATS by incorporating keywords from the job description such as 'lead generation,' 'customer service,' 'sales activities,' 'relationship management,' 'Salesforce,' and 'problem solving' to ensure it passes automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate and customize your applications across platforms, find relevant LinkedIn contacts, and tailor your resume for ATS optimization, freeing you to focus on preparing for interviews and networking.
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