Job summary
Job post source
This job is directly from IdeaTek
Job overview
The Business Fiber Technician at IdeaTek supports business operations by installing, repairing, and troubleshooting fiber optic and VOIP services, playing a key role in delivering high-speed internet to underserved rural communities.
Responsibilities and impact
The technician will deliver and manage fiber optic installations and repairs, troubleshoot connectivity issues, install and repair VOIP services, handle complex installations independently, and provide excellent customer service to business clients.
Compensation and benefits
The position offers competitive base pay with discretionary quarterly bonuses, medical, dental, life, and vision insurance, 401k match, employee coaching, tuition reimbursement, and community engagement opportunities.
Experience and skills
Candidates need a high school diploma or equivalent, 2+ years relevant experience, a valid driver's license, ability to work in aerial and underground environments, lift up to 70 lbs, and work flexible schedules; telecommunications experience is preferred.
Career development
IdeaTek supports professional growth through tuition reimbursement for continuing education and employee coaching and counseling services.
Work environment and culture
IdeaTek values employee strengths, offers a supportive culture with community engagement, and emphasizes digital equity and rural community empowerment.
Company information
IdeaTek is a Kansas-based internet service provider focused on bridging the digital divide by delivering affordable, reliable high-speed internet to underserved rural communities.
Job location and travel
The role is based in Buhler, Kansas, supporting Central Kansas communities, with work involving outdoor environments and flexible scheduling including weekends.
Unique job features
The job includes working with fiber to the premises (FTTP) technology, aerial and underground fiber networks, and requires physical work such as climbing and lifting, with a strong focus on customer service for business clients.
Company overview
IdeaTek is a telecommunications company specializing in providing high-speed internet and fiber-optic solutions primarily to underserved rural and suburban areas. Founded in 1999, the company has grown by focusing on bridging the digital divide, ensuring that even remote communities have access to reliable internet services. IdeaTek generates revenue through subscriptions to its internet services, leveraging both residential and business customers. The company is known for its commitment to community development and technological innovation, making it a significant player in enhancing digital connectivity in less accessible regions.
How to land this job
Position your resume to highlight your hands-on experience with fiber optic installations, repairs, and troubleshooting, emphasizing your ability to work independently in complex business environments.
Focus on showcasing your technical skills related to FTTP services, VOIP configuration, and working knowledge of aerial and underground fiber networks, which are critical for this role at IdeaTek.
Apply through multiple channels including IdeaTek's official corporate website and LinkedIn to maximize your application visibility and ensure you reach the right hiring teams.
Connect with current employees in the business services or technical divisions at IdeaTek on LinkedIn; start conversations by referencing recent community projects or expressing admiration for their commitment to digital equity in rural Kansas.
Optimize your resume for ATS by including keywords such as 'fiber optic installations,' 'FTTP,' 'VOIP services,' 'aerial and underground fiber networks,' and 'customer service,' ensuring your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications across multiple platforms and identify LinkedIn contacts for networking, allowing you to focus your energy on preparing for interviews and upskilling.
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