Job summary
Job post source
This job is directly from Orleans Parish School Board
Job overview
The Student Enrollment Assistant supports the enrollment process for New Orleans public and non-public schools, ensuring families receive assistance and eligibility verification for early childhood education.
Responsibilities and impact
The role involves providing enrollment information and customer service, managing waitlists, conducting virtual appointments, maintaining student data in SalesForce, verifying eligibility for early childhood seats, escalating concerns, supporting enrollment events, and assisting coordinators and directors.
Compensation and benefits
Salaries are based on education and experience; specific benefits are not detailed but reasonable accommodations for disabilities are provided.
Experience and skills
Requires a high school diploma, preferred 2 years customer service experience, valid Louisiana driver's license, knowledge of non-English speaking communities, bilingual abilities, and familiarity with local community services.
Work environment and culture
The work environment is primarily office/school based with occasional physical demands; the organization values equal employment opportunities and inclusivity.
Company information
NOLA Public Schools aims to provide high-quality education to all students in New Orleans, focusing on wellness and success in various life aspects.
Job location and travel
The job is located in New Orleans with some evening and weekend enrollment events requiring participation.
Unique job features
The position includes virtual family assistance and the use of SalesForce for student data management, with involvement in community events and district meetings.
Company overview
The Orleans Parish School Board (OPSB) oversees public education in New Orleans, Louisiana, managing a diverse array of schools including traditional, charter, and alternative institutions. They generate revenue through local property taxes, state funding, and federal grants, ensuring educational resources and programs are adequately funded. Historically significant, OPSB played a crucial role in the post-Hurricane Katrina educational reforms, transitioning many schools to a charter system to improve educational outcomes. The board continues to focus on equity, academic excellence, and community engagement.
How to land this job
Position your resume to highlight your customer service experience and your ability to assist diverse families, emphasizing communication skills in both English and any additional languages you speak.
Focus on demonstrating familiarity with enrollment procedures, data management platforms like SalesForce, and knowledge of community services relevant to non-English speaking and special needs populations.
Apply through multiple channels including the Orleans Parish School Board's official website, NOLA Public Schools' career portal, and LinkedIn to maximize your application visibility.
Connect with current employees or recruiters in the Family Services or Enrollment divisions on LinkedIn, using ice breakers like commenting on recent enrollment initiatives or asking about their experience supporting families during the enrollment process.
Optimize your resume for ATS by including keywords such as 'student enrollment,' 'customer service,' 'SalesForce,' 'eligibility verification,' and 'community outreach' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate application submissions, tailor your resume for ATS compliance, and identify relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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