Job summary
Job post source
This job is directly from CNA Insurance
Job overview
The Workers Compensation Claims Representative, DBA at CNA Insurance manages commercial claims with low to moderate complexity, focusing on Defense Based Act Workers’ Compensation claims to ensure proper claim resolution and customer satisfaction.
Responsibilities and impact
The role involves investigating and resolving claims, verifying policy coverage, maintaining documentation, authorizing claim disbursements, communicating with customers and insureds, collaborating with internal and external partners, and ensuring compliance with regulations.
Compensation and benefits
The salary range is $47,000 to $78,000 annually depending on experience and location, with a comprehensive benefits package including health, financial, emotional, and social wellbeing support detailed at cnabenefits.com.
Experience and skills
Candidates need a high school diploma (associate or bachelor's preferred), must obtain an Insurance Adjuster License within 90 days if applicable, and have preferred prior claim handling or insurance industry experience along with strong communication, analytical, and organizational skills.
Work environment and culture
CNA promotes a culture where employees feel valued and part of something important, emphasizing collaboration, adaptability, and diversity appreciation in a hybrid work environment.
Company information
CNA Insurance is a company focused on insurance products and claims management, committed to employee development and comprehensive benefits.
Job location and travel
The position is hybrid, implying a mix of remote and on-site work, with specific location details not provided.
Unique job features
The job involves managing Defense Based Act Workers’ Compensation claims with opportunities to develop insurance industry knowledge and requires obtaining an adjuster license shortly after hire.
Company overview
CNA Insurance, founded in 1897, is a leading commercial property and casualty insurance company in the United States. They provide a wide range of insurance products including professional liability, workers' compensation, and commercial auto insurance. CNA makes money through underwriting premiums and investment income. The company has a strong history of financial stability and innovation in risk management solutions, making it a reputable and reliable choice for businesses seeking comprehensive insurance coverage.
How to land this job
Tailor your resume to highlight your experience or familiarity with commercial claims management, emphasizing your ability to handle low to moderate complexity claims and adherence to company protocols, as required by CNA Insurance for the Workers Compensation Claims Representative role.
Emphasize your skills in customer service, communication, and collaboration with internal and external partners, showcasing your ability to maintain quality and cycle time standards while managing claims effectively.
Apply through multiple channels such as CNA Insurance's official corporate careers site and LinkedIn to maximize your application visibility and increase your chances of landing the role.
Connect with current CNA Insurance employees working in claims or related divisions on LinkedIn, using ice breakers like commenting on CNA's commitment to employee development or asking about their experience with the Defense Based Act claims process to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'claims management,' 'policy coverage verification,' 'customer service,' 'liability determination,' and 'insurance adjuster license' to ensure it passes initial screening systems.
Leverage Jennie Johnson's Power Apply feature to automate the application process, including resume tailoring, multi-channel application submissions, and LinkedIn networking, so you can focus your time on preparing for interviews and further skill development.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.