FARGO, NDPosted a month ago

Job summary

• Job post source

  This job is directly from AGCO Corporation

• Job overview

  The Technical Support Field Manager, NA West, role involves supporting agricultural equipment dealers by identifying and resolving product quality and reliability issues to enhance customer satisfaction and profitability.

• Responsibilities and impact

  The role requires frequent dealer visits, onsite and remote technical assistance, coaching dealers on problem resolution, investigating product reliability, and collaborating with technical teams during harvest season.

• Compensation and benefits

  The position offers health, dental, and vision plans, flexible and virtual work options, a 401(k) with company match, employee stock purchase plan, paid holidays and time off, education reimbursement, and various insurance plans.

• Experience and skills

  Candidates should have a degree or certification in relevant technical fields, 5+ years of experience with heavy equipment repair, strong technical and communication skills, and the ability to work independently with travel willingness.

• Work environment and culture

  AGCO values inclusion and diversity, fostering innovation through varied experiences and perspectives, with a remote work environment in North/South Dakota.

• Company information

  AGCO Corporation is a leading agricultural equipment company focused on building a sustainable world by supporting farmers with innovative products and services.

• Team overview

  The candidate will join a remote team supporting dealers in North and South Dakota, collaborating closely with field and technical support teams.

• Job location and travel

  Remote work based in North Dakota/South Dakota with travel to dealer locations as needed.

• Unique job features

  The role is distinguished by its combination of remote work flexibility, direct field engagement, and impact on product reliability and customer satisfaction in the agricultural sector.

Company overview

AGCO Corporation is a global leader in the design, manufacture, and distribution of agricultural equipment and solutions. They generate revenue through the sale of machinery such as tractors, combines, and hay tools, as well as precision agriculture technologies and aftermarket parts. Founded in 1990, AGCO has grown through strategic acquisitions, including brands like Massey Ferguson and Fendt, which have strengthened its market position. The company is committed to sustainable farming practices and innovation, aiming to enhance productivity and efficiency for farmers worldwide.

How to land this job

• Position your resume to emphasize your strong technical skills in diagnosing and repairing agricultural and heavy equipment, highlighting experience with hydraulics, engines, drivetrains, electrical systems, and electronics as outlined in the job description.

• Highlight your ability to work independently and travel frequently, showcasing experience in customer interaction and dealership dynamics to align with the role's field management and support responsibilities.

• Apply through multiple channels including AGCO Corporation’s official career site and LinkedIn to maximize your application visibility and increase your chances of being noticed.

• Connect on LinkedIn with professionals in AGCO’s Technical Services & Support division, using ice breakers such as asking about recent product reliability initiatives or expressing interest in their approach to dealer support and technical problem-solving.

• Optimize your resume for ATS by incorporating keywords like 'technical support,' 'field manager,' 'agricultural equipment,' 'product reliability,' 'dealer support,' and 'problem-solving' to ensure it passes initial automated screenings.

• Utilize Jennie Johnson's Power Apply feature to automate application submissions, tailor your resume for ATS, and identify relevant LinkedIn contacts, allowing you to focus your time on preparing for interviews and networking effectively.