NASHVILLE, TNPosted a month ago

Job summary

• Job post source

  This job is directly from Kinly

• Job overview

  The Audio Visual Subject Matter Expert (Team Leader) at Kinly will lead a team responsible for managing and troubleshooting technical support requests for various AV systems, enhancing user experiences and ensuring global service standards.

• Responsibilities and impact

  Daily responsibilities include guiding a team of AV SMEs, mentoring team members, managing client escalations, providing advanced technical support, and developing training materials to enhance team skills.

• Experience and skills

  Candidates should have advanced knowledge of AV systems, proven leadership skills, and strong communication abilities; certifications in relevant technologies are preferred.

• Work environment and culture

  Kinly promotes an inclusive and collaborative work environment, valuing diversity and encouraging employees to bring their true selves to work.

• Company information

  Kinly is a globally trusted AV and UCC technology advisor, known for delivering innovative solutions that enhance collaboration and productivity for world-class organizations.

• Job location and travel

  The position is located in Nashville, USA, with a rotating shift pattern.

• Application process

  Interested candidates should email jobs@kinly.com for application details or view the vacancy on the Kinly page on Vercida.

Company overview

Kinly is a financial technology company that specializes in providing banking services tailored for Black and Latino communities. They offer a range of financial products including checking and savings accounts, debit cards, and financial education resources. Founded to address the financial inequities faced by minority communities, Kinly aims to promote financial inclusion and empowerment. The company generates revenue through traditional banking services, fees, and partnerships with financial institutions. Understanding Kinly's mission to bridge the financial gap and its commitment to community-focused banking is crucial for any prospective candidate.

How to land this job

• Tailor your resume to highlight your leadership experience in managing AV teams and your technical expertise in Crestron, QSC, Appspace, Vbrick, Cisco, and Microsoft Teams Room systems, as these are critical for the Audio Visual SME Team Leader role at Kinly.

• Emphasize your ability to mentor team members and promote skills growth, as well as your experience in leading meetings and knowledge-sharing sessions to align with best practices.

• Apply through multiple channels, including Kinly's corporate site and LinkedIn, to maximize your chances of being noticed for this position.

• Connect with professionals in the AV division at Kinly on LinkedIn to inquire about the role; potential ice breakers could include asking about their experiences with specific AV technologies or discussing recent industry trends.

• Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'technical support,' 'team leadership,' 'troubleshooting,' and specific AV platforms like 'Crestron' and 'Cisco.'

• Utilizing Jennie Johnson's Power Apply feature can simplify your application process, helping you to tailor your resume for the role, identify the best application channels, and connect with relevant individuals at Kinly efficiently.