PORTLAND, ORPosted in 4 months

Job summary

• Job post source

  This job is directly from Horizon Air

• Job overview

  The Cargo Services Agent role at Horizon Air involves assisting customers with cargo needs in a warehouse environment, contributing to the overall guest experience.

• Responsibilities and impact

  Daily responsibilities include assisting customers with air cargo transactions, receiving and distributing airfreight, and using various work aides to facilitate cargo operations.

• Compensation and benefits

  The starting rate is USD $18.27 per hour, with benefits including free stand-by travel privileges, comprehensive medical, dental, and vision benefits, a generous 401k match program, and paid time off.

• Experience and skills

  Candidates must have at least 1 year of customer service experience, strong communication skills, and the ability to lift 70 lbs, among other qualifications.

• Career development

  Professional development opportunities are available, along with a competitive total rewards package designed to support career growth.

• Work environment and culture

  Horizon Air values safety, kindness, and performance, promoting a diverse and inclusive work environment.

• Company information

  Horizon Air is committed to providing remarkable experiences for guests and operates under the Alaska Airlines brand, focusing on customer service and operational excellence.

• Team overview

  The airport teams collaborate closely to ensure smooth cargo operations and customer interactions, fostering a supportive team environment.

• Job location and travel

  The position is based in a warehouse environment at an airport, requiring flexibility in work hours including nights and weekends.

• Application process

  Interested candidates should apply by 7:00 PM Pacific Time on 7/8/2024, following the application instructions on the career site.

• Unique job features

  Unique aspects of the job include the opportunity for free travel on Alaska Airlines and Horizon Air, as well as participation in comprehensive well-being programs.

Company overview

Horizon Air is a regional airline based in the United States, primarily serving the Pacific Northwest, Alaska, California, and parts of Canada. It operates as a subsidiary of Alaska Air Group, making money through passenger services and cargo operations. Founded in 1981, Horizon Air has grown to become a key player in regional air travel, known for its commitment to safety, customer service, and operational efficiency. The airline's fleet primarily consists of Bombardier Q400 turboprop aircraft, which are well-suited for short-haul flights.

How to land this job

• Tailor your resume to highlight your customer service experience, emphasizing your ability to assist customers with shipping needs and handle inquiries efficiently in a warehouse environment.

• Showcase your strong communication skills, both written and verbal, as these are crucial for the Cargo Services Agent role.

• Apply through multiple platforms, including Horizon Air's corporate site and LinkedIn, to maximize your chances of being noticed for this position.

• Connect with individuals in the cargo services division at Horizon Air on LinkedIn, using ice breakers such as asking about their experiences with the company or expressing interest in the cargo operations.

• Optimize your resume for ATS systems by including relevant keywords from the job description, such as 'cargo transactions,' 'customer service,' and 'flexible schedule' to ensure it passes initial screenings.

• Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and effectively distributed across various job platforms.