ORLANDO, FLPosted 30+ days ago

Job summary

• Job post source

  This job is directly from ConcordRENTS - Concord Management

• Job overview

  The Resident Services Coordinator at ConcordRENTS manages resident relations and leasing processes to ensure a quality housing experience and community satisfaction.

• Responsibilities and impact

  The role involves answering calls, qualifying prospective residents, processing applications, managing lease renewals and recertifications, addressing resident complaints, organizing resident activities, and maintaining documentation to support property management goals.

• Compensation and benefits

  Pay is commensurate with experience; benefits include rental discounts, a 401-K plan with company match, and industry-leading starting wages.

• Experience and skills

  Requires knowledge of business, leasing, and property management, a high school diploma plus specialized training, and 1-3 years of relevant experience; English proficiency is necessary.

• Work environment and culture

  ConcordRENTS values teamwork, community, customer service, and investing in employee growth and satisfaction.

• Company information

  ConcordRENTS is a Florida-based leader in affordable and market rate multifamily property management with over 30 years of history and a focus on resident satisfaction and community maintenance.

• Job location and travel

  The job is based in Florida, likely at one of ConcordRENTS' multifamily communities, with no specific remote or travel details provided.

• Unique job features

  The position offers unique resident engagement opportunities including organizing community events, training programs, and financial counseling to enhance resident retention.

Company overview

ConcordRENTS, also known as Concord Management, specializes in the development, construction, and management of high-quality, affordable rental communities. They generate revenue through rental income and property management fees, focusing on providing exceptional living experiences for residents. Established in 1993, ConcordRENTS has grown to manage over 100 properties across the southeastern United States, emphasizing sustainability and community engagement. Their commitment to affordable housing and resident satisfaction has earned them numerous industry accolades.

How to land this job

• Position your resume to emphasize your experience in leasing, resident services, and property management, highlighting your ability to handle applications, renewals, and resident communications effectively at ConcordRENTS.

• Focus on showcasing your customer service skills, particularly in resolving resident complaints, coordinating community activities, and maintaining high resident satisfaction, which aligns with ConcordRENTS' commitment to quality housing experiences.

• Apply through multiple platforms including ConcordRENTS' official corporate website and LinkedIn to maximize your visibility and chances of securing the Resident Services Coordinator role.

• Connect with current team members or managers in the resident services or leasing divisions at ConcordRENTS on LinkedIn; use ice breakers like commenting on their community engagement efforts or asking about their favorite part of working at ConcordRENTS to start conversations.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'leasing,' 'resident services,' 'application processing,' 'work orders,' and 'community activities' to ensure it passes initial screenings.

• Jennie Johnson's Power Apply feature can automate applying across multiple sites, tailor your resume for ATS, and identify LinkedIn connections to network with, allowing you to focus more on preparing for interviews and other job search activities.