MOUNT OLIVE, ALPosted a month ago

Job summary

• Job post source

  This job is directly from Elite Level Management

• Job overview

  The Full-Time Customer Service Representative role at Elite Level Management focuses on assisting customers with product and service information, sales order processing, and account support, contributing to customer satisfaction and company growth.

• Responsibilities and impact

  The representative will handle customer inquiries and complaints, provide product and service information, troubleshoot issues, update customer records, maintain product knowledge, assist with billing and equipment issues, and manage new customer acquisitions.

• Experience and skills

  Candidates with a background in general labor, warehouse, or construction are preferred, but no prior customer service experience is required as full training is provided.

• Career development

  The role offers unlimited growth opportunities and the chance to build a rewarding professional career with full training provided.

• Work environment and culture

  The company values work ethic, determination, and grit, especially from those with labor backgrounds, fostering a supportive environment for career growth.

• Team overview

  The customer service team is expanding with 4-5 new associates being added, indicating a growing and dynamic team environment.

• Unique job features

  The position uniquely welcomes candidates from labor-intensive backgrounds and offers full training to transition into customer service roles.

Company overview

Elite Level Management is a talent management and consulting company specializing in representing high-profile individuals, including athletes, entertainers, and influencers. They generate revenue through client representation, brand partnerships, endorsement deals, and strategic career development services. Founded with a focus on personalized client support, the company emphasizes building long-term relationships and maximizing opportunities for their clients in competitive industries. Their reputation for professionalism and tailored strategies has made them a trusted name in talent management. Candidates should understand their client-centric approach and commitment to innovation in the entertainment and sports sectors.

How to land this job

• Position your resume to highlight your strong work ethic, determination, and grit, emphasizing any experience in general labor, warehouse, or construction environments that align with Elite Level Management's values.

• Focus on showcasing your customer service skills, ability to handle inquiries and complaints, and experience with troubleshooting and resolving product issues, as these are key responsibilities in the job description.

• Apply through multiple channels including Elite Level Management’s corporate website and LinkedIn to increase your chances of being noticed for the Customer Service Representative role.

• Connect with current employees or managers in the customer service division at Elite Level Management on LinkedIn; use ice breakers like complimenting their team’s growth or asking about the training process for new hires to start a conversation.

• Optimize your resume for ATS by including keywords such as 'customer service,' 'product information,' 'order processing,' 'troubleshooting,' and 'customer records management' to ensure it passes initial screenings.

• Utilize Jennie Johnson’s Power Apply feature to automate tailored applications, identify the best platforms to apply through, and find relevant LinkedIn connections, allowing you to focus your time on preparing for interviews and networking.