SPRINGFIELD, MOPosted 23 days ago

Job summary

• Job post source

  This job is directly from Central Bank

• Job overview

  The Customer Service Representative at Central Bank is responsible for developing customer relationships and addressing their financial needs, contributing to improved satisfaction and sales.

• Responsibilities and impact

  Daily tasks include processing transactions, answering customer inquiries, providing solutions to financial needs, and participating in sales initiatives to achieve branch goals.

• Experience and skills

  Candidates must have a high school education or equivalent, possess strong organizational and interpersonal skills, and demonstrate the ability to manage multiple responsibilities effectively.

• Company information

  Central Bank is focused on providing financial services and building customer relationships, emphasizing a customer-centric approach in its operations.

Company overview

Central Bank is a financial institution that provides a wide range of banking services, including personal and business banking, loans, mortgages, and investment products. They generate revenue primarily through interest on loans, service fees, and investment income. Established in 1902, Central Bank has a long history of serving its community and has grown to become a significant player in the regional banking sector. Their commitment to customer service and community involvement is a cornerstone of their operations.

How to land this job

• Tailor your resume to showcase your customer service experience, emphasizing your ability to build relationships and meet financial needs, as these are key components of the Customer Service Representative role at Central Bank.

• Highlight your skills in problem-solving, communication, and transaction processing, as these are essential duties outlined in the job description.

• Apply through multiple platforms, including Central Bank's corporate site and LinkedIn, to maximize your chances of being seen by the hiring team.

• Connect with current employees in the customer service division at Central Bank on LinkedIn to gain insights about the position and the company culture; potential ice breakers could include asking about their favorite aspect of working at Central Bank or inquiring about the team dynamics.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'sales goals,' and 'financial needs' to ensure your application passes through initial screenings.

• Utilizing Jennie Johnson's Power Apply feature can streamline your job application process by tailoring your resume, identifying the best places to apply, and helping you find LinkedIn connections to network with, allowing you to focus your time on preparing for interviews.