Job summary

  • Job post source

    This job is directly from MSX International

  • Job overview

    The Program Coordinator role at MSX International supports the technical training delivery and recruiting team for an automotive Apprentice Technician program, focusing on program administration and student success.

  • Responsibilities and impact

    The coordinator manages class scheduling, housing coordination, candidate and retailer tracking, apprentice progress reporting, expense and team scheduling, program reporting, and assists with learning and recruiting portals, project delivery, recruiting and retention plans, and student success throughout the apprentice program.

  • Experience and skills

    Requires a bachelor's degree or equivalent experience, fluency in English, a valid driver's license, strong organizational skills, proficiency in MS Office, ability to multitask in a fast-paced environment, and strong communication skills.

  • Work environment and culture

    MSX International values diversity and equal employment opportunity, fostering an inclusive work environment committed to employee success.

  • Company information

    MSX International is a global partner to automotive brands with over 25 years of experience, 5,000 employees in 80 countries, providing expertise in customer experience, repair optimization, learning, and insights to enhance operational efficiency and customer satisfaction.

  • Team overview

    The role is part of the technical training delivery and recruiting team focused on the automotive Apprentice Technician program.

  • Job location and travel

    This is a remote position.

  • Unique job features

    The role involves managing multiple project components simultaneously, supporting student success, and working with learning and recruiting portals in a fast-paced environment.

Company overview

MSX International is a leading global provider of technology-enabled business process outsourcing services to the automotive industry. They specialize in offering innovative solutions such as warranty and technical support, parts and service management, and customer engagement to enhance operational efficiency and customer satisfaction for automotive manufacturers and dealers. Founded in 1996, MSX International has grown through strategic acquisitions and partnerships, establishing a strong presence in over 80 countries. Their revenue model is primarily based on long-term contracts with automotive clients, leveraging their expertise to drive continuous improvement and cost savings.

How to land this job

  • Tailor your resume to emphasize your experience in program coordination, especially managing scheduling, candidate tracking, and reporting, as these are core responsibilities at MSX International.

  • Highlight your organizational skills, proficiency with MS Office tools like Excel and Teams, and ability to handle multiple tasks in a fast-paced environment to align with the job's key qualifications.

  • Apply through multiple platforms including the MSX International corporate careers page and LinkedIn to maximize your visibility and chances of being noticed for the Program Coordinator role.

  • Connect on LinkedIn with current employees in the technical training or recruiting teams at MSX International; start your messages by referencing the apprentice technician program or asking about the team’s approach to student success and program delivery.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'program administration,' 'candidate tracking,' 'student success,' 'scheduling,' and 'MS Office proficiency' to pass automated screenings.

  • Use Jennie Johnson’s Power Apply feature to automate tailoring your resume, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on networking and interview preparation.