Posted a month ago

Job summary

• Job post source

  This job is directly from Ecotrak Facility Management Software

• Job overview

  The Implementation Specialist at Ecotrak manages client onboarding for their SaaS product, ensuring efficient and quality implementation to improve facility maintenance operations.

• Responsibilities and impact

  The role involves project managing SaaS implementations, collecting data from clients, hosting status check-ins, coordinating with Accounting and IT teams, and working with the Product team to meet client requirements and improve operational processes.

• Compensation and benefits

  The salary range is $65k - $75k annually with benefits including medical, FSA, dental, vision, life insurance, 401(k) with 4% match, tuition reimbursement, unlimited PTO, paid holidays, company swag, and team-building events.

• Experience and skills

  Candidates should have 1-2 years of client-facing experience, preferably in SaaS or technical support, strong organizational and project management skills, proficiency in Excel, PowerPoint, Google apps, and project management software, along with strong communication skills.

• Career development

  The company offers opportunities for career growth with a culture that supports personal development and control over growth without internal politics.

• Work environment and culture

  Ecotrak values authenticity, caring personalities, and a collaborative, down-to-earth work environment focused on helping each other and customer success.

• Company information

  Ecotrak is a SaaS company focused on improving facility repair and maintenance through automated equipment tracking, proactive insights, and warranty execution, aiming to transform the industry.

• Team overview

  The Implementation Specialist works closely with the Implementation Manager, Customer Experience Team, and Product Team to ensure client success and smooth project execution.

• Application process

  Applicants are encouraged to apply now; the company uses E-Verify for employment eligibility verification.

• Unique job features

  The role offers a unique opportunity to impact the success and growth of the company directly and involves working with innovative SaaS technology in facility management.

Company overview

Ecotrak Facility Management Software is a technology company that provides cloud-based solutions to help businesses manage facilities, assets, and maintenance operations more efficiently. The company generates revenue through subscription-based software services, offering tools for work order management, asset tracking, preventative maintenance, and vendor coordination, primarily targeting multi-site businesses such as restaurants, retail chains, and hospitality groups. Founded in 2018, Ecotrak has positioned itself as a modern alternative to legacy facility management platforms, emphasizing user-friendly interfaces and mobile accessibility. Notably, the company has attracted partnerships with major brands and continues to innovate by integrating analytics and automation features to streamline facility operations. Candidates should be aware of Ecotrak’s rapid growth, customer-centric approach, and focus on leveraging technology to reduce operational costs for clients.

How to land this job

• Tailor your resume to emphasize your experience in client-facing roles and project management, highlighting your ability to manage multiple tasks and timelines efficiently, as this is critical for the Implementation Specialist role at Ecotrak Facility Management Software.

• Showcase your proficiency with tools like Excel, PowerPoint, Google web-applications, and any project management software you have used, as these are explicitly mentioned in the job description and will help your resume pass ATS filters.

• Apply through multiple platforms including Ecotrak’s official careers page and LinkedIn to maximize your application visibility and ensure you don’t miss any opportunities.

• Connect on LinkedIn with current Implementation Specialists, Customer Experience Team members, or Product Team employees at Ecotrak. Start conversations with ice breakers such as commenting on a recent company update, asking about their experience with the SaaS implementation process, or expressing your enthusiasm for Ecotrak’s mission to innovate facility management.

• Optimize your resume for ATS by incorporating keywords from the job description such as 'SaaS implementation,' 'project management,' 'client communication,' 'data collection,' and 'cross-functional collaboration' to increase your chances of making it through automated screenings.

• Use Jennie Johnson’s Power Apply feature to automate the tailoring of your resume, identify the best application channels, and find relevant LinkedIn connections to network with, freeing up your time to prepare for interviews and deepen your understanding of Ecotrak’s culture and products.