Job summary

  • Job post source

    This job is directly from CN Guidance and Counseling Services, Inc.

  • Job overview

    The Quality Improvement Specialist at CN Guidance and Counseling Services, Inc. develops and monitors program goals and outcomes to enhance behavioral health services quality.

  • Responsibilities and impact

    The role involves developing and monitoring program outcome measures and satisfaction surveys, maintaining regulatory compliance, conducting audits, investigating incidents, assisting in staff training, participating in quality improvement initiatives, and fostering an inclusive and safe work environment.

  • Compensation and benefits

    The position offers a competitive benefits package including medical, dental, vision insurance with a $0 deductible Platinum Plus plan, flexible spending accounts, 403(b) retirement plan, disability insurance, legal plan, life and pet insurance, HRA, training programs with mentorship, potential student loan forgiveness, career growth opportunities, employee perks, and generous paid time off.

  • Experience and skills

    Candidates must have a Master's degree with a license in health and human services (e.g., LMHC, LMSW, LMFT, LCSW) and four years of experience in behavioral health program operations with knowledge of quality management.

  • Career development

    The company provides career growth and promotional opportunities along with training programs including mentorship to support professional development.

  • Work environment and culture

    CN Guidance and Counseling Services fosters a culture of inclusion, values employee strengths and experiences, emphasizes safety, and has been recognized as a top workplace for six consecutive years.

  • Company information

    CN Guidance and Counseling Services, Inc. is a mental health and substance use recovery organization offering integrated clinical treatment, counseling, housing, and support services, recognized as a top Long Island workplace from 2019 to 2024.

  • Application process

    Applicants are instructed to apply via the job ad or fax their resume to the HR Director, Carol Otero, at the provided fax number.

  • Unique job features

    The job includes unique benefits such as a $0 deductible Platinum Plus medical plan, student loan forgiveness eligibility, and employee discounts to Broadway shows.

Company overview

CN Guidance and Counseling Services, Inc. is a non-profit organization dedicated to providing comprehensive mental health and substance use disorder services. They offer a range of programs including outpatient counseling, residential services, and community outreach initiatives. The organization generates revenue through government grants, private donations, and service fees. Founded in 1972, CN Guidance has a long history of supporting individuals and families in need, with a mission to improve the quality of life for those they serve.

How to land this job

  • Position your resume to highlight your experience in behavioral health program operations and your knowledge of quality management issues, emphasizing your ability to develop and monitor program outcomes and satisfaction surveys.

  • Focus on showcasing your skills in conducting audits, maintaining regulatory compliance, and participating in incident investigations, as these are key duties for the Quality Improvement Specialist role.

  • Apply through multiple online platforms including CN Guidance and Counseling Services, Inc's corporate website, LinkedIn, and other job boards to maximize your exposure for this position.

  • Connect on LinkedIn with current employees in the quality improvement or behavioral health divisions at CN Guidance and Counseling Services, Inc. Use ice breakers such as commenting on the agency's recent awards or asking about their experience with the agency’s quality improvement initiatives.

  • Optimize your resume for ATS by incorporating keywords from the job description like 'quality improvement,' 'program outcome measures,' 'behavioral health,' 'regulatory compliance,' and 'staff training' to ensure your resume passes automated screenings.

  • Use Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.