DUBLIN, OHPosted 19 days ago

Job summary

• Job post source

  This job is directly from Johnson Controls

• Job overview

  The Field IT Support Specialist at Johnson Controls provides onsite IT support including hardware, software, and network services to ensure smooth field operations and project delivery.

• Responsibilities and impact

  The specialist handles hardware installation, software support, manufacturing site device support, virtual tech assistance, endpoint remediation, PC lifecycle management, local infrastructure and security compliance, vendor management, and data center support, ensuring SLA adherence and proactive customer communication.

• Experience and skills

  Requires 3+ years in a corporate IT environment and an associate degree or equivalent IT support experience or certifications.

• Job location and travel

  This is an onsite position based in Dublin, OH, requiring candidates to be within commuting distance.

Company overview

Johnson Controls is a global leader in building products and technology, integrated solutions, and energy storage. They generate revenue by providing HVAC equipment, fire and security systems, and energy solutions for buildings, as well as automotive batteries. Founded in 1885, the company has a long history of innovation, including the invention of the first electric room thermostat. Today, they are committed to sustainability and smart building technologies, aiming to enhance efficiency and reduce environmental impact.

How to land this job

• Tailor your resume to emphasize hands-on experience with hardware installation and support, including PCs, tablets, printers, and specialized devices, as well as software troubleshooting and support, reflecting the core responsibilities of the Field IT Support Specialist role at Johnson Controls.

• Highlight your experience supporting manufacturing and distribution environments, especially familiarity with handheld scanners, barcode printers, conveyor systems, and production floor machine connectivity, which are critical to this position.

• Apply through multiple platforms such as Johnson Controls’ official corporate careers site, LinkedIn, and other job boards to maximize your application visibility and chances of being noticed.

• Connect with current employees in Johnson Controls’ IT or Field Services divisions on LinkedIn to gain insights and express your enthusiasm for the role; effective ice breakers include commenting on recent company projects, asking about their experience with onsite support challenges, or inquiring about team culture.

• Optimize your resume for ATS by incorporating keywords from the job description like 'hardware installation,' 'software support,' 'network troubleshooting,' 'IT procurement,' and 'service management,' ensuring your resume passes automated screening tools.

• Leverage Jennie Johnson’s Power Apply feature to automate your job search process—this tool customizes your resume, identifies multiple application portals, and finds relevant LinkedIn contacts for networking, allowing you to focus more on preparing for interviews and skill development.