PROVIDENCE, RIPosted 19 days ago

Job summary

• Job post source

  This job is directly from Equity Management.

• Job overview

  The Entry Level Customer Success Manager role at Equity Management involves representing clients to high-priority customers, focusing on new consumer acquisition, marketing, and retention, with a strong emphasis on training and career growth.

• Responsibilities and impact

  The role requires managing client relationships, acquiring new customers, marketing, and retaining customers while utilizing sales techniques, product knowledge, and business psychology to support client reputation.

• Compensation and benefits

  The position offers complete entry-level training, ongoing support, a team atmosphere, fast growth, a fun corporate culture, business trips, travel opportunities, and excellent career progression with leadership development.

• Experience and skills

  Candidates should have integrity, character, ambition, and be highly competitive, goal-driven, and adaptable; no prior experience is necessary as thorough training is provided.

• Career development

  The company has a strict organic growth policy providing ample room for advancement and leadership development opportunities starting from entry-level.

• Work environment and culture

  The culture is described as fun, team-oriented, and supportive with a focus on training, growth, and customer service experience.

• Company information

  Equity Management offers marketing, advertising, and consumer services with a focus on organic growth and leadership development.

• Unique job features

  The job features extensive entry-level training, leadership development, travel opportunities, and experience managing different personalities.

Company overview

Equity Management is a company specializing in providing comprehensive solutions for managing equity compensation plans, such as stock options and restricted stock units, primarily for corporate clients and their employees. The firm generates revenue by offering software platforms, consulting services, and administrative support to help organizations streamline compliance, reporting, and tax obligations related to equity awards. Founded to address the complexities of equity compensation, Equity Management has evolved alongside regulatory changes and technological advancements in the financial services sector. Candidates should be aware of the company's focus on accuracy, security, and regulatory compliance, as well as its commitment to supporting both HR departments and individual plan participants. Understanding the company's role in bridging finance, technology, and human resources is essential for prospective employees.

How to land this job

• Position your resume to highlight your eagerness to learn, adaptability, and ambition for success, as Equity Management values integrity and character highly in entry-level Customer Success Managers.

• Emphasize your willingness to undergo thorough training and your interest in marketing, advertising, and consumer services, aligning with the company's organic growth policy and career progression opportunities.

• Apply through multiple platforms including Equity Management's corporate website and LinkedIn to maximize your application visibility for this entry-level role.

• Connect with current Customer Success Managers or team members at Equity Management on LinkedIn, using ice breakers like complimenting their career growth within the company or asking about their experience with the training program.

• Optimize your resume for ATS by including keywords from the job description such as 'customer success,' 'training,' 'marketing,' 'customer retention,' and 'business psychology' to ensure it passes initial screenings.

• Use Jennie Johnson's Power Apply feature to automate tailored applications, identify the best application channels, and discover LinkedIn contacts, allowing you to focus your energy on interview preparation and networking.