ATLANTA, GAPosted a month ago

Job summary

• Job post source

  This job is directly from Resurgens Orthopaedics

• Job overview

  The Patient Access Rep at Resurgens Orthopaedics is responsible for providing excellent customer service and managing patient interactions, ensuring smooth operations in patient access and scheduling.

• Responsibilities and impact

  Daily responsibilities include greeting patients, managing paperwork, scheduling appointments, verifying insurance, and collecting payments, all while maintaining communication with patients and staff.

• Experience and skills

  Candidates should have a high school diploma and at least one year of customer service or reception experience, preferably in a healthcare setting, along with strong organizational and communication skills.

• Company information

  Resurgens Orthopaedics specializes in orthopedic care and has a commitment to providing quality service and patient care.

Company overview

Resurgens Orthopaedics is a leading healthcare provider specializing in comprehensive orthopaedic care, including surgical and non-surgical treatments for musculoskeletal conditions. Founded in 1986, the company has grown to become one of the largest orthopaedic practices in the southeastern United States, with multiple locations across Georgia. They generate revenue through patient consultations, diagnostic services, physical therapy, and advanced surgical procedures. Notable for its commitment to patient-centered care and innovation, Resurgens Orthopaedics also invests in community outreach and education initiatives to promote overall health and wellness.

How to land this job

• Tailor your resume for the Patient Access Rep position by emphasizing your customer service experience and familiarity with healthcare environments, as these are critical for the role at Resurgens Orthopaedics.

• Highlight your skills in appointment scheduling, insurance verification, and handling financial transactions, showcasing your attention to detail and organizational abilities that align with the job responsibilities.

• Apply through multiple channels, including the Resurgens Orthopaedics corporate site and LinkedIn, to maximize your chances of being noticed for this position.

• Connect with professionals in the patient services division at Resurgens Orthopaedics on LinkedIn to gain insights and express your interest in the position; ice breakers could include asking about their experiences or recent projects related to patient access.

• Optimize your resume for ATS systems by incorporating keywords from the job description such as 'customer service', 'insurance verification', and 'appointment scheduling' to increase your chances of passing initial screenings.

• Utilizing Jennie Johnson's Power Apply feature can streamline your job application process, ensuring your resume is tailored effectively and that you are applying through the best channels available.